Onboarding Delivery Lead: Digital Partnerships

TAL Services Limited

Sydney

On-site

AUD 140,000 - 180,000

Full time

6 days ago

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Job summary

TAL Services Limited in Sydney is seeking an experienced Onboarding Delivery Manager for Group Digital to lead end-to-end onboarding initiatives for TAL's superannuation partners. You will drive delivery across multiple squads, coordinate with Product, Technology and external partners, and ensure solutions are delivered on time and to high standards with a strong focus on partner experience.

You will own testing and release readiness, manage risks and dependencies, set priorities when demand

Qualifications

At least 5 years of delivery management experience in a technology organisation,”
with a proven track record of leading end-to-end software delivery across multiple squads or workstreams
Demonstrated experience operating in a product and value stream-oriented delivery model, with strong understanding of agile principles, delivery cadence, and continuous delivery practices
Experience managing delivery in a regulated industry, ideally financial services or insurance, including familiarity with compliance and regulatory obligations as part of delivery planning
Experience coordinating cross-functional dependencies across technology domains (cloud, cyber, infrastructure) and managing delivery risk in complex, multi-team environments
Solid understanding of testing and release management processes, including UAT coordination across multiple business units and fund-side stakeholders
Experience in partner or customer-facing delivery programmes, including managing external expectations, implementation coordination, and change communication
Tertiary qualification in a relevant discipline, or equivalent professional experience

Responsibilities

Own end-to-end delivery cadence across VS1, optimising ways of working to improve flow and enable rapid iteration.
Set and maintain prioritisation across squads when demand exceeds capacity, drawing on inputs from business, product, and technology.
Own the internal testing process and release readiness gates, determining the when and how of what ships.
Identify delivery risks early and develop mitigation strategies to minimise impact on delivery commitments.
Respond to shifting partner needs, business goals, or market conditions by adapting plans and execution as necessary, while maintaining delivery integrity and stakeholder transparency.
Maintain delivery health metrics and provide regular, accurate reporting on delivery status, risks, and progress.
Serve as the primary delivery interface for super fund partners and Administrators, coordinating implementation activities and ensuring partner-facing commitments are met with clarity and accountability.
Lead and support delivery team members through coaching, feedback, and professional development.