Senior Partnerships Manager

TAL Services Limited; Sydney; On-site; AUD 110,000 - 160,000; Full time

Job summary

TAL Services Limited in Sydney seeks a senior role to lead strategic partnerships in the superannuation space. You will shape partnership strategies, drive joint initiatives, and build trusted relationships with partners to deliver positive outcomes for members and families.

The role emphasizes strategic negotiation, customer-focused service, and collaboration across teams to achieve sustainable value and alignment with TAL's purpose.

Qualifications

• Minimum five years' experience in the superannuation sector.
• Strong relationship-building with partners and stakeholders.
• Solid commercial judgement with understanding of group insurance products and pricing.
• Ability to analyse complex information and develop practical solutions.
• Clear communication and effective presentation to diverse audiences.
• Customer-focused approach delivering positive client experiences.

Responsibilities

• Shape joint partnership strategies that drive sustainable growth and value.
• Deliver strategic initiatives to strengthen member engagement and digital experiences.
• Build trusted partner relationships aligning priorities with shared goals.
• Negotiate commercial outcomes balancing partner objectives, member value, and TAL's performance.
• Champion service excellence by ensuring commitments, business plans and service standards are met.
• Influence stakeholders to resolve issues, deliver change and achieve positive partnership outcomes.

Skills

Stakeholder management

Partnership development

Negotiation

Strategic thinking

Communication

Customer focus

Job description

Job Description

Help shape a partnership that makes a meaningful difference when it matters most. As a key relationship lead, this role brings TAL and our partner together to create a trusted, connected experience that supports members and their families through life's most important moments. By strengthening a long-term, sustainable partnership and ensuring our shared commitments translate into positive outcomes, you will help advance TAL's purpose of protecting what matters and supporting Australians when they need us most. It is an opportunity to build lasting impact through genuine collaboration, shared purpose and a commitment to exceptional service.

In this role you will:

• Shape joint partnership strategies that drive sustainable growth and shared long-term value.
• Deliver strategic initiatives that strengthen member engagement, insurance propositions and digital experiences.
• Build trusted partner relationships that align priorities and advance shared goals.
• Negotiate commercial outcomes that balance partner objectives, member value and TAL's performance.
• Champion service excellence by ensuring commitments, business plans and service standards are met.
• Influence stakeholders to resolve issues, deliver change and achieve positive partnership outcomes.

Qualifications

• Bring at least five years' experience in the superannuation sector, with sound knowledge of group life insurance highly regarded
• Build trusted relationships and collaborate confidently with partners and stakeholders.
• Apply strong commercial judgement and an understanding of group insurance products and pricing.
• Analyse complex information and develop practical, well-considered solutions.
• Communicate clearly and present ideas effectively to a range of audiences.
• Create positive client experiences through a responsive, customer-focused approach.