On-site Technology & AI Trainer

Pearson Carter Limited

Sydney, Canberra, Adelaide

On-site

AUD 60,000 - 100,000

Full time

4 days ago

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Job summary

Pearson Carter Limited partners with a leading Australian professional services organisation to recruit Technology & AI Trainers who will help staff maximise the value of new and existing systems across the business. This on-site role offers flexibility for full-time or part-time arrangements.

You will deliver face-to-face training, workshops, webinars and one-on-one sessions, train staff on AI tools and Microsoft 365, and produce training guides and FAQs to support ongoing knowledge adoption

Qualifications

Experience delivering technology/software training.
Excellent communication and presentation skills.
Good Microsoft Office / Microsoft 365 knowledge.
User support and troubleshooting experience.
Experience creating training materials and documentation.
Knowledge or practical experience with AI tools.
Friendly and patient approach to working with users.

Responsibilities

Deliver face-to-face training, workshops, webinars and 1-on-1 sessions.
Training staff on AI tools and practical AI use.
Training users across Microsoft Office / Microsoft 365, including advanced functions.
Supporting users across business applications and internal systems.
Providing training and support across document management and practice management systems.
Creating training guides, FAQs and other user documentation.
Troubleshooting user issues and escalating technical problems where required.
Supporting new technology and system rollouts.
Gathering user feedback and working with technology teams to improve adoption.