On-Site Retirement Village Manager & Community Builder

seek.com.au; Willowbank; On-site; AUD 70,000 - 95,000; Full time

Job summary

Palm Meadows Over 50s Village in Willowbank, QLD, seeks a hands-on Village Manager to oversee daily operations, foster a welcoming community, and assist with home sales.

You will manage front office duties, coordinate events, maintain facilities, and provide operational support to Willowbank Caravan Park as required. Live on site, full-time role with weekend events. Negotiation and customer service skills are essential.

Qualifications

• Experience in retirement living management.
• Knowledge of the Manufactured Homes (Residential Parks) Act 2003.
• Experience using RMS (or similar software).
• Experience supporting residential or property sales.
• Strong Microsoft Office skills.

Responsibilities

• Oversee day-to-day operations including compliance, safety and presentation.
• Build and maintain positive relationships with residents.
• Respond to resident feedback and operational matters promptly.
• Assist with home sales, contracts, settlements and resident orientation.
• Manage front office duties and RMS account management.
• Coordinate and organise community events and group outings.
• Maintain village grounds, facilities and equipment.
• Carry out general maintenance and minor repairs.
• Rubbish collection runs and general village duties.
• Provide operational support to Willowbank Caravan Park as required.

Skills

Management experience

Customer service

Communication

Problem-solving

Organisation

Independent work

Tools

RMS software

Microsoft Office

Job description

Palm Meadows Over 50s Village in Willowbank, QLD, seeks a hands-on Village Manager to oversee daily operations, foster a welcoming community, and assist with home sales.

You will manage front office duties, coordinate events, maintain facilities, and provide operational support to Willowbank Caravan Park as required. Live on site, full-time role with weekend events. Negotiation and customer service skills are essential.