On-Site Motel Manager: Guest & Ops Lead

Motelco; Armidale; On-site; AUD 60,000 - 80,000; Full time

Job summary

MotelCo is seeking an On-Site Manager for a full-time role based at a motel in Armidale, NSW. You will oversee daily front desk operations, reservations, guest check-in/out, and respond to inquiries while coordinating housekeeping and maintenance to keep facilities in top condition.

You will monitor occupancy and local demand, assist with basic financial administration, and ensure compliance with policies and regulations.

Qualifications

• Experience in hospitality or accommodation management is required.
• Strong front desk and guest service skills.
• Operational ability to coordinate housekeeping, maintenance, and upkeep.
• Basic financial tasks including invoicing and expense tracking.
• Familiarity with Guestpoint or similar online booking systems is a plus.

Responsibilities

• Oversee daily motel operations on-site in Armidale, including front desk, reservations, check-in/out, and guest inquiries.
• Coordinate housekeeping and maintenance to ensure clean, safe, and well-presented rooms and facilities.
• Monitor occupancy, rates and local demand to support revenue management.
• Assist with basic financial administration such as invoicing and expense tracking.
• Ensure compliance with company policies and relevant regulations.
• Build positive relationships with guests, staff and external vendors to support a quality guest experience.

Skills

Front desk operations

Guest services

Housekeeping coordination

Maintenance coordination

Invoicing & expenses

Record keeping

Communication skills

Organizational skills

On-site availability

Tools

Guestpoint / online booking systems

Job description

MotelCo is seeking an On-Site Manager for a full-time role based at a motel in Armidale, NSW. You will oversee daily front desk operations, reservations, guest check-in/out, and respond to inquiries while coordinating housekeeping and maintenance to keep facilities in top condition.

You will monitor occupancy and local demand, assist with basic financial administration, and ensure compliance with policies and regulations.