On-Site Manager

MotelCo; Armidale; Presencial; AUD 60.000 - 80.000; Jornada completa

Descripción de la vacante

MotelCo is seeking an On-Site Manager for a full-time role based at a motel in Armidale, NSW. You will oversee daily front desk operations, reservations, guest check-in/out, and respond to inquiries while coordinating housekeeping and maintenance to keep facilities in top condition.

You will monitor occupancy and local demand, assist with basic financial administration, and ensure compliance with policies and regulations.

Formación

• Experience in hospitality or accommodation management is required.
• Strong front desk and guest service skills.
• Operational ability to coordinate housekeeping, maintenance, and upkeep.
• Basic financial tasks including invoicing and expense tracking.
• Familiarity with Guestpoint or similar online booking systems is a plus.

Responsabilidades

• Oversee daily motel operations on-site in Armidale, including front desk, reservations, check-in/out, and guest inquiries.
• Coordinate housekeeping and maintenance to ensure clean, safe, and well-presented rooms and facilities.
• Monitor occupancy, rates and local demand to support revenue management.
• Assist with basic financial administration such as invoicing and expense tracking.
• Ensure compliance with company policies and relevant regulations.
• Build positive relationships with guests, staff and external vendors to support a quality guest experience.

Conocimientos

Front desk operations

Guest services

Housekeeping coordination

Maintenance coordination

Invoicing & expenses

Record keeping

Communication skills

Organizational skills

On-site availability

Herramientas

Guestpoint / online booking systems

Descripción del empleo

Company Description

MotelCo is an investment manager specializing in acquiring and managing high-quality motel assets across regional Australia. The company focuses on a traditionally fragmented accommodation sector by applying institutional-grade investment processes, governance, and operational discipline. MotelCo targets well-located motels in regional population centers and tourism corridors where strong demand supports sustainable cash flow and growth. Through disciplined asset selection, active management, and operational optimization, the firm aims to enhance performance while prioritizing capital preservation. MotelCo manages capital on behalf of investors seeking resilient regional accommodation assets and long-term income and growth opportunities.

Role Description

The On-Site Manager is a full-time role based at a motel property in Armidale, NSW. This position is responsible for overseeing daily operations, including front desk activities, reservations, guest check-in and check-out, and handling guest inquiries and feedback. The On-Site Manager coordinates housekeeping and maintenance to ensure rooms, common areas, and facilities are clean, safe, and well-presented. The role includes monitoring occupancy, rates, and local demand, supporting basic financial administration such as invoicing and expense tracking, and ensuring compliance with company policies and relevant regulations. The On-Site Manager also builds positive relationships with guests, staff, and local service providers to support a high-quality, reliable accommodation experience.

Qualifications

• Experience in hospitality or accommodation management, with skills in front desk operations and guest services.
• Operational skills in coordinating housekeeping, maintenance scheduling, and property upkeep.
• Basic financial and administrative capabilities, including record keeping, invoicing, and expense monitoring.
• Experience with Guestpoint or other online booking systems would be a plus.
• Strong communication and interpersonal skills to interact effectively with guests, team members, and external vendors.
• Organizational and problem-solving abilities, with attention to detail and a focus on service quality.
• Ability to work on-site full time in Armidale, NSW, including occasional evenings, weekends, or public holidays as required.
• Familiarity with accommodation booking systems or property management software is an advantage.
• Previous experience in regional accommodation or motel operations and knowledge of local tourism markets is beneficial.