On-Site Medical Receptionist - Patient Care Admin Part-Time

Newcastle Heart; Newcastle; Sur place; AUD 30 000 - 41 000; Temps partiel

Résumé du poste

Newcastle Heart is seeking an organised and empathetic Medical Receptionist to join our busy clinic in Newcastle. You will be the first point of contact, manage the front desk, greet patients, handle phone inquiries, and support day-to-day coordination of patient care to ensure the clinic runs smoothly.

The role requires experience in healthcare administration, Medicare processing knowledge, and familiarity with Genie practice software.

Qualifications

• Proven experience as a Medical Receptionist or healthcare administration role.
• Strong knowledge of Medicare processing and billing workflows.
• Proficiency with Genie practice software.
• Excellent communication and patient‑centred approach.
• High attention to detail and ability to multitask in a fast-paced clinic.

Responsabilités

• Front desk and reception duties, handling incoming calls professionally.
• Coordinate appointment scheduling and manage patient recalls.
• Process payments and Medicare billing efficiently.
• Maintain accurate patient records in the practice management system.

Connaissances

Front desk duties

Appointment scheduling

Medicare processing

Confidentiality

Customer service

Outils

Genie practice software

Description du poste

Newcastle Heart is seeking an organised and empathetic Medical Receptionist to join our busy clinic in Newcastle. You will be the first point of contact, manage the front desk, greet patients, handle phone inquiries, and support day-to-day coordination of patient care to ensure the clinic runs smoothly.

The role requires experience in healthcare administration, Medicare processing knowledge, and familiarity with Genie practice software.