On-Site Level 2 IT Support Technician – Mining

Talent Corp; Cairns Regional; Sur place; AUD 70 000 - 90 000; Plein temps

Résumé du poste

Talent International is seeking a Level 2 IT Support Officer to support a mining operation in Mt Carbine, Far North Queensland. This full-time, site-based role offers variety across an operational environment with local travel.

You’ll be the primary on-site IT contact, troubleshooting devices, managing end-user tech, and maintaining reliable connectivity across offices and mine infrastructure.

Qualifications

• Level 2 IT support or similar hands-on role.
• Strong working knowledge of Windows, Microsoft 365, Entra ID/Active Directory fundamentals and Intune.
• Practical networking skills: TCP/IP, DHCP, DNS, switching, Wi‑Fi and VLANs.
• Installing, configuring and troubleshooting network switches, wireless access points and IP cameras.
• Supporting printers, UPS equipment, NAS devices and general IT peripherals.
• Maintaining clear technical documentation and communicating with users, vendors and remote teams.
• Current Australian driver's licence.

Responsabilités

• Deliver Level 2 support: troubleshoot Windows 10/11, Microsoft 365, Outlook, Teams, OneDrive and SharePoint.
• Manage end-user technology: configure, deploy and maintain laptops, desktops, tablets and mobile devices.
• Support site networks: install and troubleshoot switches, wireless APs, gateways, IP addressing and VLANs.
• Maintain wireless connectivity: work with Ubiquiti UniFi/UISP infrastructure and wireless links.
• Support CCTV systems: install, configure and troubleshoot IP cameras and UniFi Protect.
• Keep infrastructure running: support racks, patching, UPS, NAS, printers and meeting-room tech.
• Contribute to site projects: assist with upgrades, installations, relocations and testing.
• Collaborate with IT and operations: coordinate with engineers and contractors on IT/OT connectivity.
• Maintain reliable, secure services: keep asset records, assist with patching and compliance.

Connaissances

Windows

Microsoft 365

Intune

Active Directory

TCP/IP

DHCP

DNS

Switching

Wi-Fi

VLANs

IP cameras

Printers

UPS

NAS

Description du poste

Talent International is seeking a Level 2 IT Support Officer to support a mining operation in Mt Carbine, Far North Queensland. This full-time, site-based role offers variety across an operational environment with local travel.

You’ll be the primary on-site IT contact, troubleshooting devices, managing end-user tech, and maintaining reliable connectivity across offices and mine infrastructure.