On-Site IT Deployment Technician (Redmond)

EOS IT Solutions; Redmond; On-site; AUD 42,000 - 45,000; Full time

Benefits offered by this job

Complimentary breakfast and/or lunch

Snacks and beverages onsite

Employee discounts through partner

Job summary

EOS IT Solutions is seeking an ITL Deployment Technician to support daily IT logistics and deployment operations. The role focuses on deploying IT equipment, maintaining inventory records, and delivering high levels of customer service on-site in Redmond, WA.

You will manage devices, assist with moves and setups, and collaborate with inventory and logistics teams across sites while ensuring timely fulfillment of client requests.

Qualifications

• Experience in logistics, warehousing, or manufacturing preferred (not required).
• Proficiency in Microsoft Office or Google Workspace.
• Familiarity with inventory management systems is a plus.
• Strong attention to detail and organizational skills.
• Effective time management in a fast-paced environment.
• Strong communication skills, both verbal and written.
• Team-oriented with a collaborative mindset.
• Professional, customer-focused approach.
• Ability to lift and move up to 50 lbs.
• Experience with pallet jack or forklift is a plus (training available).

Responsibilities

• Deploy desktops, laptops, monitors, mobile devices, desk phones, and related IT equipment.
• Provide desk-side support and basic troubleshooting.
• Ensure safe disposal and handling of retired or damaged equipment.
• Manage inventory levels within the deployment and logistics scope.
• Maintain accurate asset traceability through inventory and data entry systems.
• Receive and process inbound hardware shipments.
• Perform inventory cycle counts as directed by leadership.
• Restock IT cabinets, lockers, and vending machines.
• Support e-waste processing and donation requests.
• Collect IT equipment from employees during upgrades, offboarding, and device refreshes.
• Monitor and maintain ticket queues, task queues, and service requests regularly.
• Coordinate delivery of devices and equipment to meet operational deadlines.
• Ensure all deliveries are completed ahead of orientation or project deadlines.
• Assist with desk moves, workstation setups, and office support activities.
• Partner with inventory and logistics teams across multiple sites and regions.
• Operate company-provided vehicles, when required, to transport IT equipment, materials, or supplies between supported locations.
• Travel to other company or client locations, as business needs require, to provide operational or project support.
• Maintain clean, organized, and audit-ready work areas.
• Support operational improvement initiatives and additional projects as assigned by management.

Skills

Attention to detail

Time management

Communication skills

Customer-focused

Team-oriented

Professional demeanor

Flexibility / adaptability

Pallet jack experience

Tools

Microsoft Office

Google Workspace

Inventory management systems

Job description

EOS IT Solutions is seeking an ITL Deployment Technician to support daily IT logistics and deployment operations. The role focuses on deploying IT equipment, maintaining inventory records, and delivering high levels of customer service on-site in Redmond, WA.

You will manage devices, assist with moves and setups, and collaborate with inventory and logistics teams across sites while ensuring timely fulfillment of client requests.