On-Site Credit & Broker Support Specialist

Nixil Pty; Brisbane; Vor Ort; AUD 60.000 - 70.000; Vollzeit

Benefits dieser Stelle

Structured training

Brisbane office

Zusammenfassung

Nixil Information and Communications Technology Consulting is seeking an entry-level Telephone Customer Service Consultant for our Brisbane office. No experience required; full training is provided and you will join a busy queue-focused role handling broker inquiries with accuracy and courtesy.

You will learn to issue conditional approvals on broker applications, using Excel daily, and develop professional communication with finance brokers while contributing to a scalable, customer-focused

Qualifikationen

• Working Excel skills and strong attention to detail.
• Clear phone and email manner; confident communication with brokers.
• Able to work a daily queue to completion.

Aufgaben

• Assess broker applications against credit policy using bank data, trading history and turnover.
• Issue conditional approvals within same-day service standard.
• Chase missing information and keep files moving.
• Work in Excel daily, building and checking your own calculations.
• Talk to brokers by phone and email with clear, straight answers.
• Keep the CRM and scenario register accurate.

Kenntnisse

Attention to detail

Communication skills

Queue management

Willingness to learn

Tools

Excel

Jobbeschreibung

Nixil Information and Communications Technology Consulting is seeking an entry-level Telephone Customer Service Consultant for our Brisbane office. No experience required; full training is provided and you will join a busy queue-focused role handling broker inquiries with accuracy and courtesy.

You will learn to issue conditional approvals on broker applications, using Excel daily, and develop professional communication with finance brokers while contributing to a scalable, customer-focused