Office Manager / Practice Manager

The Gold Coast Centre Bone and Joint Surgery; Gold Coast City; On-site; AUD 90,000 - 120,000; Full time

Job summary

The Gold Coast Centre Bone and Joint Surgery – Palm Beach QLD is seeking an experienced Practice Manager to lead the daily operations of a busy multi-surgeon medical practice in Palm Beach, Queensland.

You will manage daily operations, lead and support staff, oversee payroll and staffing, monitor budgets and billing, and drive improvements in systems and efficiency while maintaining high standards of patient care and strong relationships with doctors and external providers.

Qualifications

• Must have proven experience in medical management and healthcare.
• Strong leadership and communication abilities.
• Excellent organisational and problem solving skills.
• Solid understanding of Medicare and health fund billing in a medical practice.
• Ability to manage competing priorities in a busy environment.
• Approachable, professional, and team oriented.
• Willing to implement improvements to practice operations.

Responsibilities

• Manage daily operations of the medical practice.
• Lead and support staff.
• Handle payroll and HR related tasks.
• Oversee staffing, recruitment, training and performance.
• Monitor budgets, billing, Medicare and health fund processes.
• Improve systems and overall practice efficiency.
• Build relationships with doctors, staff, patients and external providers.
• Liaise between surgeons and hospitals.
• Oversee patient services and maintain high standard of patient care.

Skills

Medical mgmt

Leadership

Communication

Organisational skills

Problem solving

Medicare billing

Staff management

Budgeting

Job description

The Gold Coast Centre Bone and Joint Surgery – Palm Beach QLD

The Gold Coast Centre for Bone and Joint Surgery is seeking an experienced, highly organised Medical Practice Manager to lead and oversee the daily operations of a busy multi surgeon practice located in Palm Beach, Queensland.

As Practice Manager, you will be responsible for ensuring the smooth and efficient running of the practice while supporting doctors, clinical staff, and the administration team.

Key responsibilities include:

• Managing daily operations of the medical practice.
• Leading and supporting staff.
• Payroll.
• Managing staffing, recruitment, training, and staff performance.
• Monitoring budgets, billing, Medicare processes, health fund processes, and financials.
• Improving systems, processes, and overall practice efficiency.
• Building relationships with doctors, staff, patients, and external providers.
• Liaising regularly between practice surgeons and hospitals.
• Overseeing patient services and ensuring a high standard of patient care.

We are looking for someone who:

• Has previous experience in medical management and healthcare.
• Demonstrates strong leadership and communication skills.
• Has organisational and problem solving abilities.
• Understands Medicare / Health fund billing and medical practice operations.
• Can manage competing priorities in a busy environment.
• Is approachable and professional.
• Implements new ideas and intention to improve practice operations.

MUST have medical experience.

We offer a competitive salary based on experience and flexibility within full time hours.