Office Manager

Yeppoon Gymnastics & Movement Centre Inc; Yeppoon; On-site; AUD 60,000 - 90,000; Full time

Job summary

Yeppoon Gymnastics & Movement Centre Inc is seeking an Office Manager to coordinate administrative and operational functions, ensuring effective systems, communication and customer service for safe, high-quality gymnastics programs in Yeppoon.

The role covers reception, invoicing, payroll, data reporting and regulatory compliance, with a focus on accuracy and timely information for a small team and community club.

Qualifications

• Current Blue Card/Working with Children Checks as applicable in Qld.
• Current Police Check (financial administration positions).
• High level of accuracy and attention to detail.
• Ability to meet deadlines and work autonomously or in a team.
• Strong communication and interpersonal skills at all levels.
• Good telephone manner and customer service orientation.
• Experience with Microsoft and Google based software, website maintenance and social media.
• Extensive databases experience and knowledge of financial management, reporting, governance and risk in Australia.
• Prior admin/accounts experience in small/medium organisations preferred.
• Not-for-profit financial and business support experience is advantageous.

Responsibilities

• Actively participate and contribute to improvements in club business operations.
• Promote the vision, values, principles and practices of the club.
• Build positive relationships with members and respond to inquiries promptly.
• Ensure invoices are accurate and processed in line with protocols.
• Balance accounts and provide timely financial data and reports.
• Ensure compliance with financial policies and timely lodgement of govt taxation reports and payments.
• Manage reception and front desk during business hours, including phone calls.
• Effectively manage club email and communications.
• Supervise staff wage payments and superannuation payments to eligible employees.
• Maintain safe workplace practices and record injuries with appropriate notification.

Skills

Blue Card/Working with Children Check

Police Check

Attention to detail

Deadline-driven

Autonomous worker

Team collaboration

Communication skills

Customer service

Mail & phone etiquette

Financial & governance awareness

Database experience

Not-for-profit experience

Tools

Microsoft Office

Google Workspace

Website maintenance

Social media platforms

Job description

Reporting to the Executive Committee, the primary purpose of the Gymnastics Office Manager is to coordinate and oversee the administrative and operational functions of the club, providing effective systems, communication and customer service to support the delivery of safe, high-quality gymnastics programs and the efficient day-to-day management of the organisation.

Key responsibilities

Actively participate and contribute to improvements in club business operations

Actively promote the vision, values, principles and practices of the club

Build positive relationships with members and ensure prompt response and/or referral of member enquiries

Ensure invoices are accurate and distributed on time and ensure creditor accounts are promptly processed in accordance with club protocols

Ensure accounts are balanced/reconciled and provide accurate and timely financial data and reports as requested

Ensure compliance with club financial management policies and practices and timely and accurate lodgement of government taxation reports and payments

Ensure prompt response and/or referral of reception enquiries and man front reception during assigned business hours, including phone calls

Effectively manage club email account and ensure prompt response to member emails and ensure accurate and timely club communications

Ensure staff wage payments are timely, accurate and meet legislated and contractual obligations and ensure superannuation payments are accurate and made on time to eligible employees

Ensure safe workplace practice at all times and ensure injuries are promptly recorded and parents notified according to appropriate insurance protocols and club policies

About you

Current Blue Card/Working with Children Checks as applicable in Qld

Current Police Check (financial administration positions)

Self-motivated with high level of accuracy and attention to detail

Able to meet deadlines and work autonomously and as part of a team

Demonstrates sound communication and interpersonal skills at all levels

Good telephone manner and friendly, customer service orientation

Working knowledge of Microsoft and Google based software, website maintenance and social media platforms

High level of experience with databases and sound knowledge of financial management, reporting, governance and risk management practices in Australia

Prior administration/accounts experience in a small/medium sized organisation preferred

Prior experience managing the financial and business support functions in a not-for-profit organisation or small/medium sized organisation