Office Manager

Vincentia Medical Centre; Vincentia; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Leadership opportunity

Professional development

Team environment

Career development

Work in Jervis Bay

Job summary

Vincentia Medical Centre is seeking an experienced Office Manager to lead our busy administration team in Vincentia, NSW. This full-time, permanent role combines leadership, operations coordination and a focus on patient service within a supportive GP-led practice.

You will mentor staff, optimise workflows, manage rosters and privacy, and partner with the Practice Manager to drive reporting and financial tasks.

Qualifications

• Experience in medical administration or general practice.
• Ability to lead and mentor a busy admin team.
• Strong organisational and time-management skills.
• Understanding of Medicare and medical billing.

Responsibilities

• Lead, support and mentor the administration team.
• Coordinate day-to-day operations of the medical centre.
• Organise staff workloads and rosters.
• Support privacy, confidentiality and professional standards.
• Support Practice Manager with reporting and finance tasks.
• Collaborate with GPs, nurses and staff to ensure patient care.

Skills

Leadership

Organisation

Time management

Communication

Interpersonal skills

Initiative

Decision making

Privacy & confidentiality

Tools

Best Practice

Job description

OFFICE MANAGER – VINCENTIA MEDICAL CENTRE

Ready for your next step in healthcare leadership?

Full-time | Permanent | Monday–Friday | Leadership Position | Vincentia, NSW

Vincentia Medical Centre is looking for an enthusiastic, organised and people-focused Office Manager to join our team.

This is a fantastic opportunity for an experienced medical administrator who is ready to take the next step in their career – or an established Office Manager looking for a rewarding role where they can genuinely make a difference.

You’ll join a busy, well-established medical centre with a supportive team of GPs, nurses, and administration staff, all working together to provide excellent healthcare to our local community.

Most importantly, we’re looking for someone who enjoys working with people, likes solving problems and takes pride in helping a team succeed.

A Role Where You Can Make a Difference

Working closely with our Practice Manager, you’ll play an important role in keeping the practice organised, supporting our administration team and making sure the day runs as smoothly as possible.

No two days in general practice are quite the same – and that’s part of what makes the role interesting.

You’ll have the opportunity to take ownership of your responsibilities, develop your leadership skills, improve systems and contribute ideas about how we can make our practice even better.

Your role will include:

• Leading, supporting and mentoring our administration team
• Helping coordinate the day-to-day operations of the medical centre
• Organising staff workloads, rosters and daily requirements
• Supporting a positive, welcoming and professional environment for patients and staff
• Helping recruit, onboard and train administration team members
• Identifying opportunities to make our systems and processes simpler and more efficient
• Supporting Medicare, DVA, WorkCover, private billing and other medical billing processes
• Maintaining high standards of privacy, confidentiality and administration
• Working closely with our GPs, nurses and other healthcare professionals
• Assisting with practice projects, audits and quality improvement activities
• Supporting the Practice Manager with operational, reporting and financial tasks
• Helping ensure our patients receive friendly, efficient and professional service

Who Are We Looking For?

We’re looking for someone who brings energy, organisation and a positive approach to their work.

You don’t need to know everything on your first day. What matters to us is that you are capable, willing to learn and genuinely enjoy being part of a team.

You will ideally have:

• Experience in medical administration, general practice or another healthcare environment
• The confidence to lead and support a busy administration team
• Excellent organisational and time-management skills
• A friendly, professional and approachable manner
• Strong communication and interpersonal skills
• The ability to remain calm and organised when things get busy
• A practical, solutions-focused approach to problems
• Initiative and the confidence to make decisions
• Good computer and administrative skills
• An understanding of Medicare and medical billing
• A strong commitment to patient confidentiality, privacy and professional standards

Experience using Best Practice or other medical practice management software would be highly regarded.

Why Join Vincentia Medical Centre?

We want our Office Manager to enjoy coming to work and to feel that their contribution matters.

You’ll be joining a workplace where you can develop, contribute ideas and become an important part of the leadership team.

We offer:

• A friendly and supportive team environment
• A genuine leadership opportunity
• A varied role where every day is a little different
• Support from an experienced Practice Manager and wider management team
• Ongoing training and professional development
• Opportunities to develop your healthcare management career
• The ability to contribute ideas and improve the way the practice operates
• A workplace focused on teamwork, professionalism and excellent patient care
• The opportunity to work in the beautiful Jervis Bay community

This Could Be Your Next Step

Perhaps you’re already an Office Manager looking for a new challenge.

Or perhaps you’re an experienced medical receptionist, senior administrator or healthcare coordinator who knows you’re ready to take the next step.

Either way, if you’re someone who enjoys leading people, solving problems, improving systems and helping create a great workplace, we’d really like to hear from you.

Bring your experience, your ideas and your personality – we’ll support you to grow into the role and make it your own.

Position: Full-time Office Manager
Location: Vincentia Medical Centre, Vincentia NSW
Employment: Permanent, full-time