Office Manager

JRS; North Sydney Council; On-site; AUD 70,000 - 110,000; Full time

Job summary

JRS, a fintech organisation based in North Sydney, is seeking an experienced Office Manager to own workplace operations and deliver an exceptional office experience for employees, visitors and stakeholders. You will drive day-to-day activities, lead the front-of-house function and manage one direct report across North Sydney and Newcastle offices.

No two days are the same in this fast-paced environment; you’ll roll up your sleeves, solve problems and maintain a professional workplace that

Qualifications

• Previous experience as an Office Manager, Workplace Coordinator or Facilities Coordinator in a commercial office.
• Experience managing relationships with landlords, contractors and external suppliers.
• Leading a receptionist or admin team is desirable.
• Strong organisational skills and ability to juggle competing priorities.
• Proactive, solutions-focused mindset with the ability to work autonomously.
• Excellent communication and attention to detail.

Responsibilities

• Lead and support the Receptionist to deliver an outstanding front-of-house experience.
• Oversee day-to-day operations of a busy corporate office.
• Coordinate maintenance, repairs and preventative works with landlords/contractors.
• Manage office facilities, meeting rooms and shared spaces.
• Oversee office suppliers and service providers to maintain high service standards.
• Coordinate workplace health and safety, security and compliance.
• Respond quickly to workplace issues to minimise disruption.
• Identify opportunities to improve workplace processes and employee experience.

Skills

Office management

Front-of-house

Facilities coordination

Supplier management

Leadership

Communication

MS Office/GS Workspace

Tools

Microsoft Office

Google Workspace

Job description

Our client, a leading fintech organisation based in North Sydney, is looking for an experienced Office Manager to take ownership of their workplace operations and create an exceptional office experience for employees, visitors and stakeholders.

This is far more than a traditional administration role. You'll be the driving force behind the day-to-day running of a modern corporate office, ensuring everything operates seamlessly while leading the front-of-house function and managing one direct report. If you're someone who enjoys variety, thrives in a fast-paced environment and takes pride in creating a professional workplace, this could be the perfect opportunity.

The Opportunity

Reporting to the Business Services Manager, you'll oversee the daily operations of the North Sydney office while supporting a second office in Newcastle. You'll work closely with internal stakeholders, landlords and contractors to ensure the workplace remains safe, organised and operating at a high standard.

No two days are the same, so we're looking for someone who enjoys rolling up their sleeves, solving problems and keeping multiple priorities moving.

Key Responsibilities

• Lead and support the Receptionist to deliver an exceptional front-of-house experience.
• Manage the day-to-day operations of a busy corporate office.
• Coordinate maintenance, repairs and preventative works with landlords and contractors.
• Oversee workplace facilities, meeting rooms, shared spaces and office amenities.
• Manage office suppliers and service providers to ensure high service standards.
• Coordinate workplace health & safety, security and operational compliance.
• Respond to workplace issues quickly and proactively, ensuring minimal disruption to the business.
• Identify opportunities to improve workplace processes and the overall employee experience.

About You

To be successful, you'll bring:

• Previous experience as an Office Manager, Workplace Coordinator or Facilities Coordinator within a commercial office environment.
• Experience managing relationships with landlords, contractors and external suppliers.
• Previous leadership experience, ideally managing a receptionist or administrative team member.
• Outstanding organisational skills with the ability to manage competing priorities.
• A proactive, solutions-focused mindset and the confidence to work autonomously.
• Strong administration skills and excellent attention to detail.
• Professional communication skills with the ability to build relationships across all levels of the business.
• Experience using Microsoft Office and/or Google Workspace.

This role is primarily office-based, with an expectation of working from the North Sydney office at least four days per week.

If you're an experienced Office Manager who enjoys creating exceptional workplace experiences and wants to join a business where your contribution will be valued, we'd love to hear from you.