Office Manager

N2N Telecom Services; Melbourne; On-site; AUD 60,000 - 80,000; Full time

Job summary

N2N Telecom Services, a Victoria-based telecommunications infrastructure company, is seeking an experienced Office Manager to coordinate day-to-day administrative operations and support both office personnel and field teams. You will oversee records, procedures and communications to ensure efficient business operations.

The successful candidate will have relevant business/administration qualifications and at least 1 year of related experience, with strong organisational and time-management

Qualifications

• 1+ year of experience in office management, administration or a similar operations role.
• Experience coordinating staff and day-to-day administrative activities.
• Experience managing business records or financial administration.

Responsibilities

• Plan, organise and review day-to-day administrative and office support activities.
• Coordinate and allocate work to administrative staff and monitor workloads.
• Manage personnel administration including recruitment coordination, onboarding and training.
• Maintain office records and documentation including employee records and compliance files.
• Coordinate office resources, equipment, workspace and administrative support for field-based teams.
• Support coordination of vehicles, tools and operational resources for telecommunications work.
• Ensure operations comply with policies, WHS requirements and regulatory obligations.

Skills

Office management

Organisational skills

Communication

Stakeholder management

Time management

Education

Business/Administration qualification

Tools

Microsoft Office

Accounting systems

Job description

N2N Telecom Services is seeking an experienced and organized Office Manager to manage and coordinate the day-to-day administrative and office operations. The successful applicant will be responsible for coordinating office activities, supervising administrative functions, supporting employees and subcontractors, maintaining business records and accounts, managing office resources, and ensuring effective communication between management, office personnel and field-based teams.

Key responsibilities

Plan, organise and review the day-to-day administrative and office support activities of the business.

Establish administrative priorities, procedures and service standards to support efficient business operations.

Coordinate and allocate work to administrative staff and monitor workloads, performance and completion of assigned duties.

Manage personnel administration, including recruitment coordination, employee onboarding, training, staff records, performance administration and ongoing employee support.

Manage office records and administrative documentation, including employee records, training records, certifications, compliance files and other business records.

Coordinate office resources, equipment, workspace requirements and administrative support required by field-based employees and subcontractors.

Support the coordination of company vehicles, tools and operational resources required for scheduled telecommunications work.

Ensure office and administrative operations comply with company policies, workplace health and safety requirements and relevant regulatory obligations.

Prepare administrative and operational reports for the Director and management.

Liaise with management, employees, subcontractors, clients, suppliers and external service providers to coordinate business activities and resolve administrative or operational issues.

About you

A relevant qualification in business, management, administration, finance or a related discipline.

At least 1 year of relevant experience in office management, administration or a similar business operations role.

Demonstrated experience coordinating staff and day-to-day administrative activities.

Experience managing business records or general financial administration.

Strong organisational and time-management skills.

Strong communication and stakeholder-management skills.

Ability to manage competing priorities and support both office and operational teams.

Experience using Microsoft Office and business administration or accounting systems.

About us

N2N Telecom Services is a specialist telecommunications infrastructure services company based in Victoria, providing fixed and wireless network maintenance, infrastructure upgrades, deployment and data center services. The business supports major telecommunications networks and delivers services across Telstra, NBN, Optus and Vodafone projects. Our operations involve office-based administration together with the coordination of field technicians, subcontractors, vehicles, equipment, compliance requirements and telecommunications projects across Victoria.