Office Manager

Horizon Skin Cancer and Medical Medical Centre; Forster; On-site; AUD 79,000 - 98,000; Full time

Job summary

Horizon Skin Cancer and Medical Centre, Forster NSW, is seeking an experienced Office (Practice) Manager to organise and lead the administrative functions of the centre. You will oversee administration systems, HR management, and patient services while driving efficiency and growth in a busy general practice.

The role requires strong leadership, organisational ability and knowledge of Medicare billing and practice accreditation.

Qualifications

• : Must have relevant qualifications or 3+ years in healthcare administration
• : Knowledge of Medicare billing and accreditation processes
• : Experience leading HR, recruitment and payroll
• : Familiarity with My Health Record and PIP/QI reporting
• : Understanding of occupational health and safety regulations

Responsibilities

• Coordinate planning and review of office systems and standards
• Lead front-of-house operations and ensure professional communication
• Oversee general administrative functions and allocate resources
• Lead recruitment, onboarding, rostering and performance management
• Provide administrative support for clinical team and external stakeholders
• Ensure compliance with Medicare, RACGP standards, and regulatory bodies
• Oversee clinic billing, banking and financial reporting
• Implement policies to ensure safety and compliance

Skills

Leadership

Interpersonal skills

Organizational skills

Problem-solving

HR processes

Employment law

Healthcare administration

Education

Diploma in Practice Management

Tools

Best Practice

Job description

Horizon Skin Cancer and Medical Medical Centre – Forster NSW

Position Title: Office (Practice) Manager

Company: Horizon Medical Institute Pty Ltd.

Employment Type: Full-time

Salary: $79k to $98 plus superannuation

About Us

Horizon Medical Institute Pty Ltd with trading name Horizon Skin Cancer and Medical Centre is a well-established and patient-focused general practice located on the Mid North Coast. Our dedicated team of GPs, and nurses work collaboratively to provide high-quality primary care to our diverse community. We are seeking an experienced and motivatedOffice (Practice) Managerto organise and manage the functions and resources of the centre and help drive continued growth and efficiency.

About the Role

As an Office Manager, you will be responsible for the smooth and efficient organisation and control the functions of the centre. This includes overseeing administration systems and standards, compliance, HR management , and patient services. You will play a key role in contributing to the planning and review of office services, priorities and standards to deliver excellent care in a welcoming and well-organized environment.

Key Responsibilities:

• In coordination with the director, support and participate with the planning, review of systems, procedures, monitoring of the office standards and drive quality improvement initiatives
• Provide leadership and oversight of front-of house operations ensuring effective day- to-day operations and resolutions through professional communication
• Oversee general administrative functions, office resources including allocating personnel, space and office equipment
• Lead recruitment, onboarding, training, rostering, leave management and performance management while promoting a positive, productive and accountable workplace culture.
• Coordinate administrative and operational support for the clinical team, practitioners, allied health workers and external stakeholders.
• Liaising with different agencies to ensure works are compliance with Medicare, RACGP standards, and other regulatory bodies
• Oversee clinic billing, banking, financial administration and reporting, ensuring accuracy, timeliness and appropriate financial controls.
• Implement and monitor policies and procedures to ensure compliance with occupational health and safety regulations

Requirements:

• Relevant qualifications or at least 3 years relevant experience in lieu
• Previous experience as a manager or in a healthcare administration role (essential)
• Knowledge of or ability to learn about the Medicare billing, accreditation, and medical software Best Practice.
• Strong leadership and interpersonal skills
• Excellent organisational and problem-solving abilities
• Understanding of HR processes and employment law
• Financial and business acumen
• Certificate or Diploma in Practice Management or Business Administration
• Experience with general practice accreditation processes
• Familiarity with My Health Record, PIP/QI reporting

What We Offer:

• A supportive and collaborative working environment
• Opportunity to make a meaningful impact in patient care
• Competitive salary and flexible working arrangements

Contact Information

Kind Regards

Practice Manager

Horizon Skin Cancer & Medical Centre

Shop 39-40 Taree Central Albert Street, Taree NSW 2430