Practice Manager | Pakenham

ForHealth Group; Pakenham Upper; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Free Employee Assistance Program

Flare discounts

Salary packaging options

Fitness Passport access

Dental discount

Private health insurance

Professional development

Job summary

ForHealth Group in Australia is seeking a Full-Time Practice Manager to lead a medical centre in Pakenham, Victoria. You will oversee daily operations, support a multidisciplinary team, ensure accreditation standards, and deliver outstanding patient experiences.

Join a values-led network and contribute to strategic initiatives with regional and national leaders; the role offers career progression and a supportive leadership culture.

Qualifications

• Experience leading healthcare administration teams.
• Strong organisational and time management skills.
• Desirable knowledge of Medicare billing and compliance.
• Proficient with Microsoft Office and practice management systems.

Responsibilities

• Lead and support administrative and clinical support teams.
• Manage staffing, onboarding and development.
• Drive operational excellence and process improvements.
• Oversee budgets, rosters and centre resources.
• Ensure accreditation standards and compliant policies.

Skills

Leadership

Team development

Operations management

Customer service

Education

Diploma of Practice Management

Business Administration

Tools

Practice management systems

Microsoft Office

Job description

The Company

At ForHealth, we're committed to delivering quality, accessible healthcare across Australia. With 100+ medical centres and a network of 1,500+ independent practitioners, we provide more than 8 million patient consultations annually.

As part of ForHealth, you'll be joining a progressive, values-led organisation that's shaping the future of healthcare. We're passionate about clinical excellence, investing in innovation, fostering a strong and inclusive workplace culture, and ensuring exceptional patient care remains at the heart of everything we do.

The Role

We are seeking a Full-Time Practice Manager to lead our established medical centre in Pakenham. This is an exciting opportunity for a passionate and driven healthcare leader to oversee daily operations, support a multidisciplinary team, and contribute to the ongoing success of the centre.

Reporting to the Regional Manager, you will be responsible for managing day-to-day operations, driving team performance, maintaining compliance standards, and delivering outstanding patient experiences. If you're an experienced leader who thrives in a fast-paced environment and enjoys developing high-performing teams, we'd love to hear from you.

Why Join Us?

• Career Progression: Build a long-term career with ForHealth, with opportunities for advancement into regional and broader operational leadership roles.
• Make a Real Impact: Lead an established healthcare team and help shape the future direction of the medical centre.
• Supportive Leadership: Join a collaborative and experienced leadership team committed to your success.
• Competitive Remuneration: Attractive salary package with additional employee benefits.
• Growing Healthcare Network: Be part of one of Australia's leading primary healthcare providers.
• Positive Team Culture: Work in an inclusive and supportive environment that values teamwork and continuous improvement.

Your Responsibilities

Role

As the Practice Manager, you will play a critical role in ensuring the smooth and successful operation of the medical centre by:

• Leading and supporting administrative and clinical support teams
• Managing staffing, recruitment, onboarding and performance development
• Driving operational excellence through process improvement initiatives
• Overseeing budgets, rosters, inventory and centre resources
• Ensuring compliance with accreditation standards, policies and procedures
• Promoting a patient-first culture focused on exceptional customer service
• Building strong relationships with GPs, nurses, allied health professionals and key stakeholders
• Monitoring centre performance and implementing strategies to achieve business objectives
• Collaborating with Regional and National Leaders on key projects and initiatives

About You

• Previous leadership or management experience, ideally within a healthcare setting
• Strong people leadership and team development skills
• Exceptional organisational and time management abilities
• Excellent communication and customer service skills
• Experience managing multiple priorities in a fast-paced environment
• Strong problem-solving and conflict resolution capabilities
• Proficiency with Microsoft Office and practice management systems
• Knowledge of Medicare billing and healthcare compliance requirements (desirable)
• Qualification in Business Administration or Diploma of Practice Management (preferred)

What We Offer

Amazing Healthcare Perks Including

• Free and confidential Employee Assistance Program (EAP)
• Everyday discounts on groceries, retail, utilities and more through Flare
• Salary packaging options, including novated leasing
• Access to Fitness Passport with discounted gym and fitness memberships
• 20% discount on dental services for employees and immediate family members
• Discounted Medibank private health insurance
• Ongoing learning and professional development opportunities

ForHealth Group is committed to diversity, inclusion, and equal opportunity. We welcome applications from people of all backgrounds and experiences and are committed to creating a safe, respectful, and inclusive workplace.