Office Manager

Precision Urology Melbourne Pty Ltd; City of Melbourne; On-site; AUD 65,000 - 90,000; Full time

Job summary

Precision Urology Melbourne Pty Ltd – Camberwell VIC is seeking an experienced Office Manager to join a growing specialist medical practice in Melbourne. This hands-on role oversees the day-to-day administration and smooth operation of the practice, coordinating with the medical practitioner and managing patient records, invoicing, and communications.

The ideal candidate has prior Office/Practice Manager experience, strong organisation, excellent communication, and proficiency with Google

Qualifications

• Previous experience as an Office Manager, Practice Manager or Senior Administrator.
• Strong organisational skills, with the ability to prioritise and manage multiple responsibilities independently.
• Excellent written and verbal communication skills.
• Demonstrated experience dealing professionally with patients, healthcare professionals and external stakeholders.
• Strong attention to detail and accuracy in record-keeping and administration.

Responsibilities

• Oversee the day-to-day operations and administration of the office, ensuring an efficient and professional service.
• Contribute to the planning, review and improvement of office services and processes.
• Manage the medical practitioner’s calendar, appointments, consultations, meetings and other professional commitments.
• Coordinate patient bookings and enquiries, providing professional and timely communication.
• Liaise with hospitals, medical specialists, healthcare providers, insurers and other third parties to coordinate appointments, procedures and administrative requirements.
• Maintain accurate and confidential patient, office, financial and business records.
• Manage invoicing, billing, payments and account reconciliations.
• Actively engage with local GP practices and the public at large to help grow and maintain a steady referral base.
• Prepare and process correspondence, reports, invoices, referrals and other documentation as required.
• Oversee office supplies, purchasing, filing and document management systems.

Skills

Office management

Organisational skills

Communication

Google Workspace

Invoicing

Accounts administration

Record-keeping

Tools

Gentu

Genie

Job description

Precision Urology Melbourne Pty Ltd – Camberwell VIC

We are seeking an experienced Office Manager to join a growing specialist medical practice in Melbourne. This is a hands‑on role responsible for overseeing the day-to‑day administration and smooth operation of the practice. Working closely with the medical practitioner, the Office Manager will coordinate office services, manage administrative processes, maintain financial and patient records, and ensure the practice operates efficiently and professionally.

Key responsibilities

• Oversee the day-to-day operations and administration of the office, ensuring an efficient and professional service.
• Contribute to the planning, review and improvement of office services and processes.
• Manage the medical practitioner’s calendar, appointments, consultations, meetings and other professional commitments.
• Coordinate patient bookings and enquiries, providing professional and timely communication.
• Liaise with hospitals, medical specialists, healthcare providers, insurers and other third parties to coordinate appointments, procedures and administrative requirements.
• Maintain accurate and confidential patient, office, financial and business records.
• Manage invoicing, billing, payments and account reconciliations.
• Actively engage with local GP practices and the public at large to help grow and maintain a steady referral base.
• Prepare and process correspondence, reports, invoices, referrals and other documentation as required.
• Oversee office supplies, purchasing, filing and document management systems.

About you

• Previous experience as an Office Manager, Practice Manager or Senior Administrator.
• Experience managing day-to-day office operations and administrative services.
• Strong organisational skills, with the ability to prioritise and manage multiple responsibilities independently.
• Excellent written and verbal communication skills.
• Demonstrated experience dealing professionally with patients, healthcare professionals and external stakeholders.
• Strong attention to detail and accuracy in record-keeping and administration.
• Experience with invoicing, accounts administration and reconciliation.
• Strong computer literacy and confidence using Google Workspace and other office systems.
• Previous experience with medical practice management software, in particular Gentu or Genie.
• A warm, professional and approachable manner.