Practice Manager

The Operating Table; North Sydney Council; On-site; AUD 58,000 - 80,000; Full time

Benefits offered by this job

Supportive small team environment

Shape practice systems and culture

Competitive salary based on experience

Job summary

The Operating Table in North Sydney is seeking an experienced Practice Clinic Manager to lead an established specialist surgical practice including a Urology focus. You will oversee day-to-day operations, staff leadership, scheduling, billing and quality patient care, while shaping efficient systems and culture.

Key requirements include prior experience managing a medical or specialist practice, strong Medicare knowledge, and familiarity with Genie/Gentu and Xero.

Qualifications

• Experience leading reception and administrative teams in a medical/specialist practice.
• Solid understanding of Medicare billing and private billing.
• Proven ability to improve workflows and practice systems.
• Experience managing a medical or specialist clinic.

Responsibilities

• Lead reception and admin staff, manage patient flow and scheduling.
• Oversee billing, Medicare compliance and financial reporting.
• Coordinate theatre schedules and procedures.
• HR tasks including rostering, recruitment and staff development.
• Drive process improvement and maintain professional standards.

Skills

Leadership

HR management

Process improvement

Practice management

Medicare billing

Tools

Genie/Gentu

Xero

Job description

An Australian registered Specialist Urologist with an ongoing commitment to excellence is looking for an experienced Practice clinic manager to lead an established specialist surgical practice.

A great opportunity to lead a team of friendly and motivated staff and supporting a Urologist in offering the highest level of patient care.

This is a key leadership role responsible for ensuring smooth patient care, efficient practice systems and a positive workplace culture.

About the practice

• Small team (reception, nursing, surgeons, doctors)
• High patient volume with strong reputation for clinical care
• Focus on efficient empathic patient experience and professional standards

The role

You will oversee the operational management of the practice including:

• Leadership of reception and administrative staff
• Patient flow and appointment management
• Billing systems and Medicare compliance
• Theatre scheduling and procedure coordination
• Financial oversight including billing and reporting
• HR tasks including rostering, recruitment and staff development
• Process improvement and workflow optimisation
• Experience managing a medical or specialist practice
• Strong understanding of Medicare billing and private billing
• Experience supervising administrative teams
• Excellent organisational and problem-solving skills
• Ability to maintain a calm, professional environment in a busy clinical setting
• Experience in procedural specialist or surgical practice
• Familiarity with Genie / Gentu or similar practice software as well as Xero or similar bookkeeping software
• Understanding of hospital bookings and theatre coordination

What we offer

• Supportive small team environment
• Opportunity to shape practice systems and culture
• Competitive salary depending on experience

The successful candidate will be proactive and responsible for providing professional management of the day to day business

Managing/overseeing bookings and scheduling

Overseeing the banking, reconciling patient accounts

Professional when liaising with patients and staff

Diary management

Leading the practice with integrity, passion and drive

Identifying and implementing quality practice improvement

A growth mindset and an interest in Business Development to further grow the practice over time

Previous experience in Private specialist rooms is essential.

Practice medical software - Genie/Gentu experience is highly desirable

Previous experience working in a Urology Practice is desirable, but not essential

Location: North Sydney

Annual Salary based on: $50 per hour (depending on experience) plus super contribution