Office-Based Account Manager - Plant & Equipment Hire

Hart Recruitment Ltd; Melbourne; On-site; AUD 80,000 - 85,000; Full time

Benefits offered by this job

Permanent role

Full-time employment

Office-based in Dandenong South

Occasional site visits

Job summary

Hart Recruitment Ltd in Dandenong South is seeking an Internal Sales & Account Manager. This hands-on, phone-based role focuses on maintaining client relationships and generating dry hire opportunities across civil and construction sectors.

You will manage inbound enquiries, prepare and follow up quotes, re-engage dormant clients, and identify new business opportunities. Working in a small team, you’ll make outbound calls, develop rapport quickly, and contribute to sales momentum.

Qualifications

• Proactive outbound calls to generate hire opportunities.
• Ability to build rapport and maintain client relationships.
• Comfort with the commercial side of sales and account management.
• Proven phone-based selling and client engagement skills.

Responsibilities

• Proactively contact existing, previous and prospective clients to generate hire opportunities
• Build and maintain relationships with clients across the civil and construction sectors
• Re-engage dormant clients and identify upcoming projects or equipment requirements
• Manage inbound hire enquiries via phone and email
• Prepare quotes and proactively follow up outstanding opportunities
• Identify and approach prospective clients where appropriate
• Promote available equipment to maximise fleet utilisation
• Maintain accurate client and sales activity within HubSpot CRM
• Assist with incoming calls and general client enquiries across the office when required
• Conduct phone and Microsoft Teams meetings, with occasional site visits where beneficial
• Work closely with the wider team to maintain client engagement and sales momentum

Skills

Outbound calls

Relationship building

CRM management

Commercial acumen

Tools

HubSpot CRM

Job description

Hart Recruitment Ltd in Dandenong South is seeking an Internal Sales & Account Manager. This hands-on, phone-based role focuses on maintaining client relationships and generating dry hire opportunities across civil and construction sectors.

You will manage inbound enquiries, prepare and follow up quotes, re-engage dormant clients, and identify new business opportunities. Working in a small team, you’ll make outbound calls, develop rapport quickly, and contribute to sales momentum.