Internal Sales & Account Management

Chandler Macleod Group; Greater Dandenong; On-site; AUD 80,000 - 85,000; Full time

Job summary

Chandler Macleod Group in Dandenong South seeks a commercially minded Internal Sales & Account Management professional to join our plant and equipment hire business.

This 100% office-based role focuses on maintaining client relationships, generating dry hire opportunities, and managing inbound enquiries using HubSpot CRM. You’ll support quotes, re-engage dormant clients, and identify new business opportunities in civil and construction sectors.

Qualifications

• Experience in plant and equipment hire, earthmoving, civil construction or related industries.
• Strong internal sales, hire or client-relations experience.

Responsibilities

• Proactively contact existing, previous and prospective clients to generate hire opportunities.
• Build and maintain relationships with clients across civil and construction sectors.
• Re-engage dormant clients and identify upcoming projects or equipment requirements.
• Manage inbound hire enquiries via phone and email.
• Prepare quotes and proactively follow up outstanding opportunities.
• Identify and approach prospective clients where appropriate.
• Promote available equipment to maximise fleet utilisation.
• Maintain accurate client and sales activity within HubSpot CRM.
• Assist with incoming calls and general client enquiries across the office when required.
• Conduct phone and Microsoft Teams meetings, with occasional site visits where beneficial.
• Work closely with the wider team to maintain client engagement and sales momentum.

Skills

Outbound calls

Relationship building

Commercial mindset

CRM proficiency

Organised follow-ups

Autonomous work

Tools

HubSpot CRM

Microsoft Teams

Job description

We are seeking a commercially minded and personable Internal Sales & Account Management to join an established plant and equipment hire business based in Dandenong South.

This is a hands‑on, phone‑based role focused on maintaining strong client relationships and generating dry hire opportunities across the civil and construction industries.

A large part of your day will involve proactively contacting existing and previous clients, keeping the business front of mind and understanding their upcoming projects and equipment requirements. You'll also manage inbound hire enquiries, prepare and follow up quotes, re‑engage dormant clients and identify opportunities to develop new business.

There is a genuine sales element to the role, so you'll need to be comfortable picking up the phone, starting conversations and asking for the business. However, this isn't a traditional BDM position focused solely on cold acquisition or being out on the road.

Working within a small, close‑knit team, you'll also be someone who is happy to jump in and assist with incoming calls and general client enquiries when needed.

Key Responsibilities

• Proactively contact existing, previous and prospective clients to generate hire opportunities
• Build and maintain relationships with clients across the civil and construction sectors
• Re‑engage dormant clients and identify upcoming projects or equipment requirements
• Manage inbound hire enquiries via phone and email
• Prepare quotes and proactively follow up outstanding opportunities
• Identify and approach prospective clients where appropriate
• Promote available equipment to maximise fleet utilisation
• Maintain accurate client and sales activity within HubSpot CRM
• Assist with incoming calls and general client enquiries across the office when required
• Conduct phone and Microsoft Teams meetings, with occasional site visits where beneficial
• Work closely with the wider team to maintain client engagement and sales momentum

About You

We’re looking for someone who genuinely enjoys speaking with clients and is comfortable with the commercial side of relationship building.

You’ll ideally be:

• Confident making proactive outbound calls and asking clients about upcoming requirements
• Personable, genuine and able to build rapport quickly
• Commercially minded and comfortable identifying sales opportunities
• Comfortable approaching new clients as well as working with established relationships
• Persistent with follow‑ups without being overly pushy
• Reliable, consistent and willing to get involved wherever needed
• Organised and disciplined with quotes, follow‑ups and CRM activity
• Comfortable working autonomously within a small office environment
• Looking for a stable, long‑term opportunity where you can become a valued part of the team

Experience within plant and equipment hire, earthmoving, civil construction, construction or a related industrywill be highly regarded. Strong internal sales, hire or client relationship experience from another industry will also be considered.

What’s on Offer

• $80,000–$85,000 + super
• Permanent, full‑time opportunity
• Dandenong South location
• 100% office‑based, with occasional site visits
• Small, close‑knit and down‑to‑earth team
• Established client relationships to build upon
• A varied mix of client relationships, hire coordination and proactive sales
• Stable, long‑term opportunity within an established business