Office and HR Administrator

Mezy Operations Pty Ltd; Gold Coast City; On-site; AUD 55,000 - 75,000; Full time

Job summary

Mortgage Ezy is seeking an experienced Office and HR Administrator to join our Gold Coast head office. You will manage the office operations, coordinate HR activities and provide executive support to the leadership team.

Key duties include recruitment coordination, employee documentation, payroll support and maintaining a positive, professional workplace. A proactive, adaptable approach and strong communication are essential.

Qualifications

• Experience in office management, executive assistance or HR administration.
• Strong organisational and time management skills.
• Excellent communication and interpersonal skills.
• Confidence working with senior management and employees at all levels.

Responsibilities

• Oversee day-to-day office operations, ensuring efficiency.
• Coordinate recruitment process and interviews; maintain employee records.
• Prepare employment documentation and support payroll administration.
• Provide executive support to CEO and leadership team; manage diaries and travel.
• Coordinate marketing campaigns, events and supplier relationships.
• Support HR policies, procedures and workplace compliance.

Skills

Office management

HR coordination

Executive support

Recruitment

Tools

Microsoft Office

HR systems

Job description

Mortgage Ezy is one of Australia's leading and most awarded mortgage managers, recognised for our innovation, exceptional service and commitment to delivering better lending solutions.

We're looking for an experienced, highly organised and proactive Office and HR Administrator to join our Gold Coast head office and help keep everything running smoothly.

The Role

This is a varied, hands-on position combining office management, administration, HR coordination and executive support.

You'll be the go-to person for the day-to-day running of the office, supporting our leadership team, assisting with employee-related matters and helping create a positive, professional and welcoming workplace.

No two days will be the same, so we're looking for someone who enjoys variety, takes initiative and isn't afraid to roll up their sleeves.

Key Responsibilities

Office Management & Administration

Oversee the day-to-day operations of the office, ensuring everything runs efficiently.

Manage office supplies, suppliers, deliveries, maintenance and general office requirements.

Maintain a professional, organised and welcoming office environment.

Coordinate company events, staff celebrations, birthdays and team activities.

Act as a key point of contact for staff, visitors and external suppliers.

HR & People Support

Coordinate recruitment process and interviews.

Prepare employment documentation, contracts and maintain employee records.

Assist with employee performance reviews, training and development coordination.

Support HR policies, procedures and workplace compliance.

Assist with payroll administration and employee-related enquiries.

Help foster a positive workplace culture and support staff engagement initiatives.

Executive & Business Support

Coordinate marketing campaigns, content, social media, schedules and reporting.

Manage marketing materials, merchandise, suppliers and promotional activities.

Organise events, sponsorships, industry activations and award submissions.

Provide administrative support to the CEO, General Manager and wider executive team.

Coordinate diaries, travel arrangements, meetings and appointments.

Assist with company projects, correspondence and documentation.

Maintain accurate records and handle confidential information with discretion.

Provide general administrative assistance across the business as required.

About You

We're looking for someone who is a natural organiser, enjoys working with people and can confidently manage multiple priorities.

Ideally, you'll bring:

Previous experience in office management, executive assistance, HR administration or a similar role.

Excellent organisational and time management skills.

Strong communication and interpersonal skills.

Confidence working with senior management and employees at all levels.

Experience with recruitment, onboarding and general HR administration.

Strong Microsoft Office skills, HR systems and the ability to learn new systems.

A high level of professionalism, discretion and attention to detail.

A proactive, adaptable and solutions-focused approach.

Most importantly, you'll have a positive attitude, a willingness to help and the ability to make things happen without needing to be asked twice.

Why Join Mortgage Ezy?

You’ll become part of a supportive, fast-paced and established organisation where your contribution is genuinely valued.

This is an opportunity to take ownership of the office environment, work closely with senior leadership and play an important role in supporting our people and business operations.