Office Manager

Rate Money Pty; North Sydney Council; On-site; AUD 80,000 - 105,000; Full time

Job summary

Rate Money Pty, based in North Sydney, is seeking an experienced Office Manager to support the CEO and lead a professional, high-performing workplace.

In this broad role you’ll blend executive support, office operations and People & Culture tasks, build strong relationships with franchisees and partners, and shape a positive employee experience across the business.

Qualifications

• Experience as an Executive Assistant or Office Manager.
• Strong organisational and communication skills.
• High levels of discretion and confidentiality.
• Ability to work with senior leaders and manage multiple priorities.

Responsibilities

• Provide high-level executive support to the CEO, including calendar management, travel planning, communications, and Board coordination.
• Prepare presentations, reports and correspondence while liaising with franchisees, suppliers and partners.
• Oversee day-to-day office operations, facilities, policies and administrative systems.
• Coordinate company events, leadership meetings and employee engagement activities.
• Support recruitment, onboarding, offboarding and HR administration.
• Foster a positive employee experience through recognition, wellbeing and engagement initiatives.

Skills

Executive support

Office management

Stakeholder management

People & Culture support

Discretion & confidentiality

Event coordination

Job description

At Rate Money, we’re a market-leading team of mortgage professionals helping self-employed Australians access flexible, tailored lending solutions. With more than 40 branches nationwide, we’re a growing business with an ambitious future.

We’re looking for an experienced Office Manager to join our North Sydney-based team and become a trusted partner to our CEO while helping drive a professional, engaging and high-performing workplace.

The Role

This is a broad and influential role combining executive support, office management, and People & Culture.

You’ll work closely with the CEO to keep priorities moving, manage key relationships, and coordinate important business initiatives. At the same time, you’ll take ownership of the day-to-day corporate office and support initiatives that create a positive employee experience. Acting as a central point of coordination across the organisation, the position plays an important role in fostering an engaged, professional and collaborative workplace culture.

Why Join Us

Be the trusted right-hand person to an experienced CEO

Play a key role in a growing national business with a network of 40+ branches

Enjoy a varied role with genuine responsibility and visibility across the business

Work in a collaborative, ambitious, and high-performing team

Make a tangible impact on how our people and workplace operate.

Key Responsibilities

Executive Support

Provide high-level support to the CEO, including calendar and meeting management, travel, communications, Board administration and strategic project coordination.

Business & Stakeholder Management

Prepare presentations, reports and correspondence while building strong relationships with franchisees, suppliers, business partners and key stakeholders.

Office Operations

Oversee the day-to-day management of the corporate office, including facilities, suppliers, workplace policies, compliance and administrative systems.

Event & Meeting Coordination

Coordinate company events, leadership meetings, conferences, offsites and employee engagement activities.

People & Culture Support

Support recruitment, onboarding and offboarding, employee records, policy administration, training and compliance activities.

Employee Experience

Help create a positive workplace experience through employee recognition, well-being and engagement initiatives, while acting as a trusted point of contact for employees.

About You

You’re highly organised, proactive, and comfortable working in a fast-paced environment where priorities can change quickly. You have the confidence to work closely with senior leaders, the discretion to handle sensitive information, and the initiative to see what needs to be done and get it done.

Previous experience as an Executive Assistant, Office Manager or similar role.

Outstanding organisational, communication and relationship-building skills.

High levels of discretion, professionalism and confidentiality.

Strong attention to detail and follow-through.

The ability to manage multiple priorities calmly and effectively.

A positive, proactive and solutions-focused mindset.

If you are successful applying for a role with Rate Money, it is a condition of employment that background screening is completed to ensure Rate money complies with its obligations under the Anti-Money Laundering and Counter Terrorism Funding Act.

These checks may include, but are not limited to identity, verification, reference checks, criminal background checks,verification ofacademic qualifications, bankruptcychecks.