Office Administration Officer

Coast to Country Pressure Cleaning and Specialised Coatings; Newcastle-Maitland; On-site; AUD 50,000 - 66,000; Full time

Job summary

Coast To Country Specialised Coatings in Beresfield, NSW, is seeking a vibrant Office Administrator with strong customer service skills. You will manage calls, emails, bookings and paperwork while supporting social media content and project documentation.

The role is full-time in a busy, growth-focused team, offering varied daily tasks, a friendly environment and opportunities to contribute ideas and improve office systems.

Qualifications

• Experience in office administration, customer service, social media or a trade-based business will be highly regarded.

Responsibilities

• Delivering customer service and handling incoming calls with confidence and enthusiasm.
• Managing emails, enquiries, bookings, appointments and follow-ups.
• Preparing quotes, organising paperwork and assisting with invoices and general administration.
• Creating engaging social media content and updates for projects.
• Helping capture before-and-after transformations of our work.

Skills

Customer service

Office administration

Social media

Communication

English

Job description

Coast to Country Pressure Cleaning and Specialised Coatings – Beresfield NSW

WE’RE HIRING! THE RIGHT PERSON CAN CHANGE EVERYTHING!

Customer Service | Office Administration

Coast To Country Specialised Coatings

Beresfield, Newcastle, Maitland & Hunter NSW
Full-Time Opportunity

GOT PERSONALITY? LOVE PEOPLE? BRING ENERGY INTO EVERYTHING YOU DO?

Then we want to meet YOU!

We’re not just looking for an office administrator. We’re looking for a vibrant, positive, switched-on individual who loves being organised, thrives on a busy day, communicates brilliantly and takes genuine pride in everything they do.

At Coast To Country Specialised Coatings, we’re a growing business delivering specialised coatings across residential, commercial and industrial projects. We’re passionate about quality, outstanding customer service and building a team that genuinely wants to succeed.

Now, we’re looking for the right person to become an important part of our journey!

THIS IS NOT JUST ANOTHER OFFICE JOB!

We want someone who walks through the door with a smile, a can-do attitude and the mindset of “What can I do today to make this business even better?”

Someone who picks up the phone confidently, makes customers feel valued, keeps the office running smoothly and isn’t afraid to roll up their sleeves when things get busy.

Personality, attitude and initiative matter enormously to us.

Skills can be developed, systems can be taught, but a great attitude and genuine desire to succeed? That’s what we’re looking for!

WHAT YOU’LL BE DOING

Your days will be varied, busy and rewarding, including:

• Delivering exceptional customer service and answering incoming calls with confidence and enthusiasm.
• Managing emails, enquiries, bookings, appointments and follow-ups.
• Preparing quotes, organising paperwork and assisting with invoices and general administration.
• Creating engaging social media content, posts and updates that showcase our amazing projects.
• Helping capture the before-and-after transformations that make our work stand out.
• Communicating with customers, suppliers, subcontractors and our team.
• Keeping our systems, schedules and office operations organised and running efficiently.
• Bringing fresh ideas to the table and looking for ways to improve how we do things.
• Helping turn enquiries into opportunities through professional communication and consistent follow-up.

THE PERSON WE’RE LOOKING FOR

You might be the perfect fit if you are:

• Naturally bubbly, friendly and approachable.
• Highly motivated, enthusiastic and hungry to achieve.
• Exceptionally organised, reliable and switched on.
• Confident speaking with customers over the phone and in person.
• A strong communicator with excellent written English.
• Comfortable using computers, email and social media.
• Proactive — you see what needs doing and get it done without waiting to be asked.
• Someone who takes ownership, follows through and genuinely cares about the quality of their work.
• Flexible, adaptable and able to manage changing priorities in a busy environment.
• A positive team player who brings solutions, not excuses.

Experience in office administration, customer service, social media or a trade-based business will be highly regarded. However, we’re also interested in someone with the right attitude, transferable skills and a genuine willingness to learn.

WHAT’S IN IT FOR YOU?

A full-time opportunity with an established, growing business.

A varied role where no two days need to be the same.

The opportunity to develop your administration, customer service and marketing skills.

A supportive team environment where initiative and effort are valued.

The chance to contribute ideas and make a real difference to the way the business operates.

An opportunity to grow with the business as we continue to expand.

We’re not looking for someone who simply wants to clock in, complete the bare minimum and clock out.

We want someone who genuinely enjoys what they do. Someone who takes pride in their work, cares about customers, supports the team and wants to become a valued part of a successful business.

If you love being busy, enjoy interacting with people, have a positive outlook and want a role where your contribution matters, we would absolutely love to hear from you.

READY TO BRING YOUR PERSONALITY, PASSION AND POTENTIAL TO OUR TEAM?