Office administration

Ward Refrigeration Pty Limited; Singleton Council; On-site; AUD 39,000 - 47,000; Full time

Benefits offered by this job

Stable employment

Long-term career

Career growth

Job summary

Ward Refrigeration Pty Limited is seeking a highly organised Administrative Assistant for our air conditioning and refrigeration team in Singleton, NSW.

You will receive comprehensive training and help coordinate sales and service personnel to ensure efficient scheduling and outstanding customer service.

Qualifications

• Excellent organisational and time management skills.
• Professional and confident communication.
• Willingness to learn and develop new skills.
• Ability to prioritise tasks and work under pressure.
• Positive attitude and team player.
• Experience in administration or customer service is preferred but not essential.

Responsibilities

• Provide general administrative support to the office team.
• Answer phone calls and respond to customer enquiries.
• Schedule and coordinate service technicians and sales staff.
• Prepare quotes, job documentation and correspondence.
• Maintain customer records and databases.
• Liaise with customers, suppliers and technicians.
• Assist with day-to-day office operations.

Job description

Administrative Assistant – Air Conditioning & Refrigeration

Are you highly organised, eager to learn, and enjoy working in a fast-paced office environment? We are looking for a motivated Administrative Assistant to join our friendly team in a well-established air conditioning and refrigeration company that has proudly served our customers for over 40 years.

About the Role

You will receive comprehensive training to become an integral part of our operations team. As your skills develop, you will coordinate our sales and service personnel, helping to ensure jobs are scheduled efficiently and our customers receive exceptional service.

Key Responsibilities

• Providing general administrative support to the office team
• Answering phone calls and responding to customer enquiries
• Scheduling and coordinating service technicians and sales staff
• Preparing quotes, job documentation and correspondence
• Maintaining customer records and databases
• Liaising with customers, suppliers and technicians
• Assisting with general office administration and daily operations

About You

We’re looking for someone who:

• Has excellent organisational and time management skills
• Communicates professionally and confidently
• Learns quickly and enjoys developing new skills
• Can prioritise tasks and work well under pressure
• Has a positive attitude and enjoys working as part of a team
• Previous administration or customer service experience is preferred but not essential

What We Offer

• A supportive and experienced team
• The opportunity to build a long-term career
• Stable employment with a respected company established for over 40 years
• An hourly rate of $28–$34, depending on experience
• Potential for the position to become permanent

If you’re looking for an opportunity to join a reputable local business where your contribution is valued and your career can grow, we’d love to hear from you.