Office Admin/Business System Operator

LJ Hooker; Alstonville; On-site; AUD 60,000 - 80,000; Full time

Job summary

LJ Hooker Alstonville is seeking a dedicated Office Admin/Business System Operator to join our team in Alstonville, NSW on a full-time basis (part-time considered).

The role combines administrative excellence with technical proficiency to support our real estate operations, ensuring systems run smoothly, client communications are streamlined and our team has the data and reports needed to deliver exceptional service.

Qualifications

• Experience in office administration or business system operations.
• Real estate license requirement or working towards.
• Strong proficiency with office management software, CRM systems and Microsoft Office.
• Excellent organisational and communication skills.
• Knowledge of database management and data entry accuracy.
• Proficiency in financial administration and bookkeeping.
• Attention to detail and accuracy in records.
• Knowledge of real estate practices desirable but not essential.

Responsibilities

• Managing and maintaining office systems, databases and software applications to ensure optimal performance and data integrity.
• Providing administrative support to all staff, including scheduling, correspondence and document management.
• Processing client inquiries and property enquiries; maintaining accurate records.
• Handling invoicing, receipting and reconciliation of accounts.
• Providing technical support to staff regarding system usage and troubleshooting.
• Preparing reports, statistics and management information to support decisions.
• Ensuring compliance with real estate legislation and company policies.
• Acting as first point of contact for clients and visitors.

Skills

Office administration

CRM systems

Microsoft Office Suite

Education

Real estate license (or working towards)

Tools

CRM systems

Database software

Office management software

Job description

LJ Hooker Alstonville is seeking a dedicated Office Admin/Business System Operator to join our dynamic team on a full-time basis preference (part-time considered). Based in Alstonville, NSW, this role is integral to the smooth operation of our office, combining administrative excellence with technical proficiency to support our real estate business operations. You will be the backbone of our office, ensuring systems run efficiently, client communications are seamless, and our team has the support they need to deliver exceptional service to our customers.

Key responsibilities

• Managing and maintaining office systems, databases and software applications to ensure optimal performance and data integrity
• Providing comprehensive administrative support to all office staff, including scheduling, correspondence and document management
• Processing client inquiries, property enquiries and maintaining accurate records in accordance with company procedures
• Handling financial administration tasks such as invoicing, receipting and reconciliation of accounts
• Providing technical support to staff regarding system usage and troubleshooting common issues
• Preparing reports, statistics and management information to support business decision-making
• Ensuring compliance with real estate legislation and company policies in all administrative functions
• Acting as a first point of contact for clients and visitors, providing professional customer service

What we’re looking for

• Proven experience in office administration or business system operations, ideally within a real estate or sales environment
• Prior to commencement an applicant would require a Real Estate License or working towards obtaining a Real Estate License. Yearly ongoing Continual Professional Development Training
• Strong proficiency with office management software, CRM systems and Microsoft Office suite
• Excellent organisational skills with the ability to prioritise multiple tasks and meet deadlines
• Outstanding written and verbal communication skills with a professional and courteous manner
• Solid understanding of database management and data entry accuracy
• Proficiency in financial administration and bookkeeping principles
• Attention to detail and commitment to maintaining accurate records
• Knowledge of real estate practices and terminology is desirable but not essential

About us

LJ Hooker Alstonville is a leading real estate agency in the Northern Rivers region, committed to delivering exceptional property sales and services to our local community. We pride ourselves on our professional approach, local market expertise and dedication to building lasting relationships with our clients and colleagues. Our team values collaboration, integrity and a strong work ethic, creating a supportive environment where every member contributes to our collective success.

What we offer

We offer a competitive salary package commensurate with experience and qualifications. As part of our team, you will enjoy a positive, collaborative workplace culture where your contributions are valued and recognised. We are committed to supporting your professional development and providing opportunities for career progression within the LJ Hooker network. We believe in maintaining a healthy work-life balance and fostering an inclusive workplace where all team members feel supported and engaged.