Assistant Agent

Loyal Property City; Sydney; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Performance-based bonuses

Comprehensive training programms

Flexible working arrangements where we

Job summary

Loyal Property City in Sydney NSW 2000 is seeking an enthusiastic Assistant Agent to support our experienced team in residential leasing and property management. This full-time role offers an excellent opportunity to launch your career in a fast-paced real estate market.

You will assist with viewings, documentation, rent collection, and client inquiries while developing skills in property management. We value initiative, reliability, and a collaborative approach, with flexible working

Qualifications

• Genuine passion for real estate and excellent customer service
• Strong communication and interpersonal skills
• Excellent organisational abilities and attention to detail
• Proficiency with Microsoft Office; experience with Propertyme is advantageous

Responsibilities

• Assisting qualified agents with property viewings, open homes, and tenant inspections
• Preparing and maintaining property documentation, lease agreements, and tenant files
• Responding to client enquiries via phone, email, and in person with professionalism and knowledge
• Conducting routine property inspections and documenting findings
• Coordinating maintenance requests and liaising with contractors and service providers
• Processing rent collection and maintaining accurate financial records
• Supporting marketing initiatives including property listings, social media content, and promotional activities
• Building and maintaining positive relationships with tenants, landlords, and real estate professionals
• Assisting with administrative tasks including filing, database management, and scheduling
• Contributing to team targets and objectives whilst adhering to company policies and industry standards

Skills

Customer service

Communication

Organisation

Teamwork

Driver's license

Tools

Propertyme

Job description

Loyal Property City is seeking an enthusiastic and driven Assistant Agent to join our dynamic team in Sydney NSW 2000. This is a full-time position that offers an excellent opportunity to launch your career in residential leasing and property management. As an Assistant Agent, you will support our experienced agents in delivering outstanding service to our clients whilst developing your expertise in the residential property market. This role is pivotal in ensuring smooth client interactions, efficient property management, and the growth of our business in one of Australia's most competitive property markets.

Key responsibilities

• Assisting qualified agents with property viewings, open homes, and tenant inspections
• Preparing and maintaining property documentation, lease agreements, and tenant files
• Responding to client enquiries via phone, email, and in person with professionalism and knowledge
• Conducting routine property inspections and documenting findings
• Coordinating maintenance requests and liaising with contractors and service providers
• Processing rent collection and maintaining accurate financial records
• Supporting marketing initiatives including property listings, social media content, and promotional activities
• Building and maintaining positive relationships with tenants, landlords, and real estate professionals
• Assisting with administrative tasks including filing, database management, and scheduling
• Contributing to team targets and objectives whilst adhering to company policies and industry standards

What we're looking for

• A keen interest in real estate and a genuine passion for providing excellent customer service
• Strong communication and interpersonal skills with the ability to build rapport with diverse clientele
• Excellent organisational abilities and attention to detail in managing multiple tasks and deadlines
• Proficiency with computer systems and Microsoft Office; experience with property management software 'Propertyme' is advantageous
• A professional appearance and demeanour, with the ability to represent the brand with integrity
• Full-time availability and flexible working hours
• A valid Australian driver's licence and reliable access to transport
• The ability to work both independently and collaboratively within a team environment
• Preferred: Previous experience in property management or a customer service-focused role but not essential

What we offer

At Loyal Property City, we are committed to supporting the professional development and wellbeing of our team members. We offer performance-based bonuses, and comprehensive training programms to help you progress your career in real estate. Our supportive work environment encourages collaboration and mentorship, providing you with the opportunity to learn from experienced professionals. We provide flexible working arrangements where possible, recognising the importance of work-life balance. Additional benefits include access to industry professional development, networking opportunities within the property sector, and a team culture that celebrates achievement and fosters career growth. We encourage all candidates to discuss their needs with us, and we welcome applications from individuals of all backgrounds.

About us

Loyal Property City is a trusted name in residential leasing and property management across Sydney. With a strong commitment to delivering exceptional service to landlords and tenants alike, we pride ourselves on our professional expertise, ethical practices, and deep market knowledge. Our team is dedicated to making the property leasing process seamless and stress-free for all parties involved. We believe in building long-term relationships with our clients and creating a workplace where our staff can thrive and develop their careers. As a growing agency, we are passionate about recruiting talented individuals who share our values of integrity, customer focus, and professional excellence.