AR Collections Specialist: Reduce DSO & Cash Flow

Green by Nature; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

Green by Nature is seeking a Collections Officer to join our supportive finance team in Sydney. You will own the collections cycle, manage aged debt, and build strong customer relationships to improve cash flow and reduce DSO.

In this role you will handle banking, reconciliations, and reporting, lead debtor reviews, and implement effective collection strategies while maintaining data integrity across core systems. Strong communication and problem-solving are essential.

Qualifications

• 3–4+ years’ experience in collections, credit control, accounts receivable or a related role.
• Bachelor’s degree or Diploma in Finance, Accounting, Business or a related discipline is preferred.
• Strong knowledge of credit management, collections practices and the receivables cycle.
• Demonstrated experience reducing DSO, improving cash flow and managing aged debt.
• Proven experience preparing DSO, aged debt and collection performance reporting for senior management and Board packs.

Responsibilities

• Own the collections cycle – proactively manage aged debtors through daily phone and email follow-up to drive timely payments and reduce DSO.
• Banking & reconciliations – process daily banking, receipting and account reconciliations, ensuring accurate allocation of customer payments.
• Relationship Management – Build strong customer relationships while resolving complex billing disputes and collecting outstanding balances.
• Reporting & insights – prepare weekly arrears, aged debt, collections and bad debt reporting, highlighting trends, risks and actions.
• Lead debtor reviews – facilitate weekly debtor meetings with clear updates on accounts and collection activity.
• Collection strategies – implement and improve collection strategies to strengthen payment performance and cash flow.
• Data integrity – maintain accurate and up-to-date customer records across core systems.

Skills

Credit management

Collections practices

Receivables cycle

DSO reduction

Cash flow improvement

ERP systems

CRM systems

Excel

Education

Bachelor’s degree or Diploma in Finance, Accounting, Business

Tools

ERP systems

CRM systems

Excel

Job description

Green by Nature is seeking a Collections Officer to join our supportive finance team in Sydney. You will own the collections cycle, manage aged debt, and build strong customer relationships to improve cash flow and reduce DSO.

In this role you will handle banking, reconciliations, and reporting, lead debtor reviews, and implement effective collection strategies while maintaining data integrity across core systems. Strong communication and problem-solving are essential.