Nowra Client Services & Admin Coordinator

Anglicare Sydney; Nowra; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Salary packaging up to $15,900

Meals and entertainment tax benefits

Professional development & training

Discounts to 400+ retailers

Employee Assistance Program

Fitness Passport

Job summary

Anglicare Sydney is seeking a Client Services Officer for our Nowra site. You’ll be the welcoming first point of contact, providing professional reception and administrative support while helping create a calm, respectful environment for clients accessing our services.

You will combine front-desk client service with practical admin duties across programs, responding to inquiries, managing records, and supporting day-to-day site operations in a compassionate, confidential manner.

Qualifications

• Experience in administration and/or Client Services Officer roles within a similar environment.
• Ability to communicate effectively with vulnerable clients.
• Strong interpersonal skills and the ability to work with diverse backgrounds.

Responsibilities

• Welcome clients and visitors with warmth and professionalism.
• Respond to enquiries and connect people with Anglicare services.
• Support day-to-day site operations: sign-in, supplies, mail, contractors, rooms, equipment and maintenance.
• Provide general administrative support to the Site Operations Manager and onsite programs.
• Identify safety concerns and escalate appropriately.
• Help improve administration and overall site functioning.

Skills

Client services

Interpersonal skills

Sensitive information handling

Team collaboration

Organisational skills

Tools

CRM systems

Microsoft Teams

Job description

Anglicare Sydney is seeking a Client Services Officer for our Nowra site. You’ll be the welcoming first point of contact, providing professional reception and administrative support while helping create a calm, respectful environment for clients accessing our services.

You will combine front-desk client service with practical admin duties across programs, responding to inquiries, managing records, and supporting day-to-day site operations in a compassionate, confidential manner.