Night Operations Control Coordinator

millennium; Sutherland Shire Council; On-site; AUD 70,000 - 90,000; Full time

Job summary

Millennium Services Group is seeking a Night Control Room Operator in Australia to monitor CCTV systems, coordinate cleaning and security teams, and respond to incidents across multiple sites. The role emphasizes rapid incident handling and precise log keeping.

The position is permanent night shifts with a rostered schedule, requiring strong communication skills and the ability to work calmly under pressure. Security licensing may be required depending on site conditions.

Qualifications

• Background in a control room or operations coordination.
• Strong communication and multitasking abilities.
• Familiar with CCTV, radio and dispatch systems.
• Capable of remaining calm under pressure and responding quickly to incidents.
• Basic computer literacy and report writing.
• Willingness to work night shifts, including weekends and public holidays.
• Security license or site-specific certifications may be required.

Responsibilities

• Monitor CCTV systems and site activity to ensure safety and compliance.
• Coordinate cleaning and security teams across multiple locations.
• Respond to alarms, incidents, and service requests in real-time.
• Maintain accurate logs and incident reports.
• Communicate with site supervisors, clients, and emergency services as needed.
• Ensure adherence to operational procedures and safety protocols.
• Support rostering, shift coverage, and workforce coordination.

Skills

Control room experience

Communication skills

Multitasking

Calm under pressure

Basic computer literacy

Willingness for night shifts

Security license or certs (if required

Tools

CCTV systems

Radio dispatch systems

Dispatch software

Job description

Millennium Services Group is seeking a Night Control Room Operator in Australia to monitor CCTV systems, coordinate cleaning and security teams, and respond to incidents across multiple sites. The role emphasizes rapid incident handling and precise log keeping.

The position is permanent night shifts with a rostered schedule, requiring strong communication skills and the ability to work calmly under pressure. Security licensing may be required depending on site conditions.