Night Manager - Mercure Sydney Blacktown

Mercure IT; Sydney; On-site; AUD 65,000 - 85,000; Full time

Job summary

Mercure IT in Sydney seeks a Full Time Night Manager to oversee the hotel's overnight operations, ensuring guest satisfaction and the safety of the property.

You will provide efficient guest services at check-in/out, settle guest accounts with accurate cashiering, maintain security procedures, and support management with control processes; help with breakfast setup and morning guest needs as required.

Qualifications

• Experience in hotel front desk or night operations is desirable.
• Ability to handle cash and balanced accounts.
• Commitment to guest safety and security.

Responsibilities

• Provide efficient guest services including check in/out, request handling and providing hotel information.
• Settle and maintain guest accounts, ensuring cashiering is accurate.
• Maintain strict security procedures to ensure guest confidentiality and safety.
• Maintain the hotels standard of professionalism.
• Be analytical and possess an eye for detail.
• Assist the Guest Service Manager and General Manager in a variety of check and balance procedures.
• Prepare and deliver food from the all day dining menu and cafe as required.
• Assist with morning breakfast set up and guest needs.

Skills

Guest service

Cash handling

Security awareness

Attention to detail

Analytical thinking

Job description

Job Description

We are seeking an energetic and enthusiastic Full Time Night Manager to ensure the smooth and efficient running of the Hotel's overnight operation, ensuring maximum guest satisfaction as well as the safety and security of the property.

What will you be doing?

• Provide efficient guest services including check in/out, request handling and providing hotel information
• Settle and maintain guest accounts, ensuring cashiering is accurate
• Maintain strict security procedures to ensure guest confidentiality and safety
• Maintain the hotels standard of professionalism
• Be analytical and possess an eye for detail
• Assist the Guest Service Manager and General Manager in a variety of check and balance procedures
• Prepare and deliver food from the all day dining menu and cafe as required.
• Assist with morning breakfast set up and guest needs