Night Manager: Lead Overnight Operations & Guest Experience

Rydges Hotels & Resorts; Sydney; Vor Ort; AUD 60.000 - 80.000; Vollzeit

Benefits dieser Stelle

50% dining & stays

Movie tickets & discounts

Seasonal perks at Thredbo

Rapid career growth

Paid parental leave

Zusammenfassung

Rydges Hotels & Resorts is seeking an experienced Night Auditor/Night Manager to deliver warm, professional service while checking guests in and out during overnight shifts. You will oversee night operations, support multiple departments, and ensure safety and accuracy of night audits.

Applicants should have front office or night audit experience in hotels, strong attention to detail, and solid knowledge of hotel systems.

Qualifikationen

• Previous experience in front office or night audit roles within a hotel environment.
• Strong attention to detail with the ability to accurately process guest transactions and nightly audit reports.
• Confident using hotel systems for reservations, payments, and reporting.
• Excellent communication and problem-solving skills, with a guest-first approach.
• Knowledge of hotel policies, WH&S standards, and cashiering procedures.
• Ability to work independently overnight while leading and motivating teams across multiple departments during overnight shifts.

Aufgaben

• Deliver warm, professional service while efficiently checking guests in and out.
• Assist with night operations and deliver a warm, personalised welcome experience for guests.
• Step up to cover Night Manager days off, overseeing all night operations and ensuring safety and security of guests, staff, and property.
• Monitor and support the performance of Rooms Division and Food & Beverage departments overnight.
• Collaborate with all hotel departments to maintain service standards and resolve operational issues.
• Complete accurate night audit tasks and ensure compliance with hotel policies and procedures.
• Support other departments as needed to ensure smooth overnight operations.

Kenntnisse

Front office experience

Night audit

Attention to detail

Hotel systems

Tools

PMS software

Jobbeschreibung

Rydges Hotels & Resorts is seeking an experienced Night Auditor/Night Manager to deliver warm, professional service while checking guests in and out during overnight shifts. You will oversee night operations, support multiple departments, and ensure safety and accuracy of night audits.

Applicants should have front office or night audit experience in hotels, strong attention to detail, and solid knowledge of hotel systems.