Night Manager | InterContinental Sydney Coogee Beach

IHG Hotels & Resorts; Randwick City Council; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Laundry for business attire

Complimentary room discounts

Discounts on products and services

World-class training

Job summary

IHG Hotels & Resorts is looking for a Night Manager for their InterContinental Sydney Coogee Beach location. This role involves overseeing all hotel operations at night, ensuring guest security, and performing the night audit. Candidates must have management experience in the hotel industry and a relevant degree.

Additionally, the company offers competitive salaries, training, and a range of benefits including room discounts. Join us at a luxury brand committed to exceptional service and inclusive culture.

Qualifications

• Four years of guest service/hotel experience with two years in a management capacity.
• Valid Responsible Service of Alcohol and First Aid certificates are required.
• Must speak the local language.

Responsibilities

• Manage hotel operations in the absence of the General Manager.
• Ensure safety and security of guests and colleagues.
• Oversee night audit and prepare daily financial reports.

Skills

Guest service/hotel experience

Management skills

Communication skills

Crisis management

Education

Bachelor’s degree in Hotel Administration or equivalent

Job description

Welcome to the world's most international luxury hotel brand. Perfectly positioned on Sydney’s iconic beachfront, the InterContinental Sydney Coogee Beach offers 198 elegantly designed rooms and suites with uninterrupted Pacific Ocean views, along with an ocean-facing infinity pool, luxury cabanas, and vibrant leisure deck. Guests can look forward to an elevated arrival experience, immersive coastal dining celebrating seasonal local produce, and a redefined wellness sanctuary. State‑of‑the‑art event spaces, including a Grand Ballroom, set a new benchmark for beachfront hospitality in Australia.

About The Role

As Night Manager, you will manage and oversee all hotel operations in the absence of the General Manager or designate during nights. The principal responsibility is the safety and security of guests and colleagues and ensuring the accurate and timely completion of the night audit function during the hours of 11 pm – 7 am.

Your day to day

• Manage and oversee all hotel operations overnight.
• Train colleagues in quality and service standards, ensuring they are armed with the necessary tools and empowered to execute their roles. Continue to develop Managers and Frontline colleagues.
• Lead by example by consistently upholding and embodying InterContinental brand standards in all daily operations.
• Ensure guests receive prompt, professional service and personal recognition for a seamless front‑and‑back‑of‑house experience.
• Support front‑office staff to provide guests with prompt and professional attention.
• Be the first responder—know how to react to emergency situations promptly and calmly.
• Ensure all credit and financial transactions are handled securely. Maintain cashier float and an accurate daily cash report; prepare audit balances and prepare all work for audit orderly.
• Oversee night audit and preparation of daily financial reports, working closely with finance to maintain a high level of detail overnight.
• Adhere to local regulations on health, safety, or other compliance requirements, as well as brand standards and local policies.
• Demonstrate InterContinental “One Step Ahead” service behaviours: create confidence, encourage success, and make it happen; align with True Hospitality service skills expectations.
• Champion IHG Rewards Club and ensure the team is 100 % compliant in training and delivery of standards.

What We Need From You

• Full unrestricted work rights (sponsorship is not available).
• Bachelor’s degree or higher education qualification in Hotel Administration, Business Administration, or equivalent.
• Four years of guest service/hotel experience with two years in a management capacity, or an equivalent combination of education and experience.
• Must speak the local language.
• Valid Responsible Service of Alcohol and First Aid certificates are required.

What You Can Expect From Us

We provide a competitive salary and a range of benefits, including laundry for business attire, complimentary room discounts, discounts on products and services, and world‑class training. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resort provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Through our myWellbeing framework, we support wellbeing in your health, lifestyle, and workplace. Visit careers.ihg.com to learn more about us.