Night Manager: Global Growth & Guest Experience

UniLodge Living Group; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Discounted Heartist rates across Accor

Global career opportunities across 110

Continuous learning and capability投资

Mentorship by Accor professionals

Diversity & inclusion focus

Job summary

Accor is seeking a Night Manager for ibis Styles Sydney Central, based in the Sydney CBD. The role focuses on overseeing overnight operations, ensuring guest satisfaction and property safety, and supporting a smooth 24/7 operation.

This is an excellent opportunity for an experienced Night Supervisor stepping up to a Night Manager role, with a dynamic team and brand-driven hospitality culture. You'll be part of a globally recognized hospitality group.

Qualifications

• Night Audit experience in the hotel industry.
• Guest-obsessed service mindset in fast-paced environments.
• Ability to adapt to change and provide quick solutions.
• Clear and confident communication, both written and verbal.
• Proficiency with Microsoft Outlook, Microsoft Office, and Opera Cloud.
• Must have valid Australian working rights.

Responsibilities

• Oversee the nightly reconciliation of hotel trading, and prepare reports and statistics to standard and audit requirements.
• Deliver efficient guest services including check-in/check-out and guest inquiries.
• Settle guest accounts and ensure cashiering accuracy.
• Maintain strict security procedures to protect guest confidentiality and safety.
• Uphold the hotel's professional standards and appearance.
• Be analytical with attention to detail throughout night operations.

Skills

Night Audit experience

Guest service oriented

Communication skills

Outlook

Office

Opera cloud

Australian working rights

Tools

Opera Cloud

Job description

Accor is seeking a Night Manager for ibis Styles Sydney Central, based in the Sydney CBD. The role focuses on overseeing overnight operations, ensuring guest satisfaction and property safety, and supporting a smooth 24/7 operation.

This is an excellent opportunity for an experienced Night Supervisor stepping up to a Night Manager role, with a dynamic team and brand-driven hospitality culture. You'll be part of a globally recognized hospitality group.