Night Manager

Novotel; Sydney; On-site; AUD 90,000 - 120,000; Part time

Job summary

Sofitel Sydney Wentworth invites applications for Night Manager to lead the overnight operations, ensuring a safe, secure and seamless night service across Front Office and related departments.

The role requires experience in night audit, cash handling, and team leadership, with strong English communication; NSW RSA and First Aid are essential. Join a luxury property that values service excellence and guest safety.

Qualifications

• Front Office or Night Audit experience in a hotel, ideally luxury.
• Proficiency in cash handling and banking.
• Experience leading a team overnight with limited senior support.
• Excellent written and spoken English; RSA & First Aid certification.
• Available for overnight shifts, weekends and public holidays.

Responsibilities

• Lead the night: run a safe, secure overnight operation across Front Office, lobby, portering and in-room dining.
• Oversee night audit in Opera PMS and balance transactions on time.
• Handle overbookings, incidents, and complaints with sound judgement.
• Be the face of the hotel after hours, greet guests, inspect areas, maintain standards.
• Develop and coach night team members and hand over to day team.

Skills

Night audit experience

Cash handling

Overnight leadership

English proficiency

RSA & First Aid

Overnight availability

Tools

Opera PMS

Job description

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Discover Sofitel Sydney Wentworth – Where Heritage Meets Modern Luxury

Sofitel Sydney Wentworth blends classic European style with the warmth and polish of Sofitel luxury. Our 436 rooms and suites, contemporary French-inspired dining, modern event spaces and the exclusive Club Millésime lounge make this one of Sydney’s most talked-about addresses.

We’re setting a new benchmark for hospitality in this city, and we’re building a night team to match. When the city goes quiet, the hotel’s most important work begins. At Sofitel Sydney Wentworth, our night team is trusted to run a landmark property with confidence, calm and a touch of French elegance.

As Assistant Night Manager, you’ll step up as a leader of the night shift, with real ownership, real responsibility and the opportunity to develop your own path.

Job Description

What You’ll Do

• Lead the night: Run a safe, secure and seamless overnight operation, supervising the Night Auditor and team across Front Office, lobby, portering and in-room dining, and stepping in as the senior voice in the Night Manager’s absence.
• Own the numbers: Complete and oversee the night audit in Opera PMS, keeping every transaction balanced and finalised on time, with sound control of cash, credit and high-balance accounts.
• Make the tough calls: Handle overbookings, security incidents, intoxicated guests and complaints with sound judgement and empathy, turning difficult moments into service recovery wins.
• Be the face of the hotel after hours: Maintain a visible lobby presence, greet guests, inspect public areas and back of house, and keep the property running to Sofitel standards.
• Develop your team: Brief, coach and train night team members, and deliver a clear operational and financial handover to the day management team each morning.

Qualifications

• Front Office or Night Audit experience in a hotel, ideally luxury
• Confident knowledge of night audit, cash handling, credit control and banking
• Proficiency in Opera PMS or a similar property management system desirable
• Experience leading a team overnight with limited senior support
• Calm, professional approach to complaints and security incidents
• Current NSW RSA and First Aid certificate (required)
• Excellent written and spoken English; a second language is an advantage
• Availability for overnight shifts, weekends and public holidays

Additional Information

Why Join Sofitel Sydney Wentworth?

We value our people and offer:

• Global discounts on accommodation, dining, bars and more across 100+ Accor hotels and partner venues worldwide
• Generous leave entitlements, including birthday leave andup to 12 weeks parental leave
• 30% team member dining discount across our signature venues: Tilda, Bar Tilda, Delta Rue and Wentworth Bar
• Career development opportunities within aglobally recognised luxury hospitality brand
• Ongoing learning and development, working alongsideindustry leaders
• Acomplimentary hotel stay package to celebrate your work anniversary
• Free 24/7 access to ourEmployee Assistance Program for confidential wellbeing support

Our commitment to Diversity & Inclusion

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

Please note that full working rights in Australia are required for this role.

We are on the lookout for a Night Manager to join our team based at The University of Sydney on a casual basis.
In your new role as Night Manager, you will be adaptable in your approach and equipped to manage any situation that may arise during evening hours. You will have a natural ability to think on your feet, and to resolve problems as they arise. Resident safety is a top priority for our frontline operations teams. You will be responsible for supporting the wellbeing of residents and overall management and responsibility of the building during the overnight hours.

YOUR RESPONSIBILITIES

• Monitoring building security and safety; performing perimeter checks and resolving issues or emergencies that arise while on duty.
• Carrying out administration tasks including maintaining records, processing payments, audit, reporting, etc.
• Effective incident management during night shift, including grievances and conflict resolution.
• Act as a support to the residents to form a friendly and open point of contact for assistance, information, and welfare.
• Respond to residents calls about noise or disturbances within the building, and lock outs.
• Attend appropriate training and mandatory staff meetings when required.

23rd September, 2026

We are on the lookout for a Night Manager to join our team based at The University of Sydney on a casual basis.
In your new role as Night Manager, you will be adaptable in your approach and equipped to manage any situation that may arise during evening hours. You will have a natural ability to think on your feet, and to resolve problems as they arise. Resident safety is a top priority for our frontline operations teams. You will be responsible for supporting the wellbeing of residents and overall management and responsibility of the building during the overnight hours.

YOUR RESPONSIBILITIES

• Monitoring building security and safety; performing perimeter checks and resolving issues or emergencies that arise while on duty.
• Carrying out administration tasks including maintaining records, processing payments, audit, reporting, etc.
• Effective incident management during night shift, including grievances and conflict resolution.
• Act as a support to the residents to form a friendly and open point of contact for assistance, information, and welfare.
• Respond to residents calls about noise or disturbances within the building, and lock outs.
• Attend