Night Duty Attendant

My NRMA; South West Rocks; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Travel discounts

myNRMA membership

Insurance discounts

Career growth opportunities

Flexible leave & wellbeing

Job summary

NRMA South West Rocks Holiday Park is seeking a friendly night team member to help guests enjoy a safe, comfortable stay. You’ll stay on-site after dark, monitor the park and respond to guest needs with a calm, can-do attitude.

You’ll clean and tidy facilities, supervise the grounds, and learn pool operations to keep the pool in top condition. The role starts at 4:00 p.m. and runs until around 10:30–11:30 p.m., with a focus on excellent service after hours.

Qualifications

• A can-do attitude and a genuine love for helping people.
• Great communication skills and the confidence to handle any situation, big or small.
• Willingness to learn (including pool operations training!).
• Ability to work independently and stay calm under pressure.
• A sense of responsibility for guest safety and comfort.

Responsibilities

• Be the friendly night owl: stay overnight on-site and keep a watchful eye on the park.
• Keep it sparkling: clean and tidy amenities and camp kitchens, ensuring guests wake up to fresh facilities.
• Supervise the park: patrol the grounds, keep things peaceful, and make sure everyone’s having a safe and enjoyable stay.
• After-hours hero: carry the after-hours phone, responding swiftly to guest calls, accommodation concerns, or emergencies.
• Poolside pro: complete training on pool operations so you can help keep our pool in top shape every day.
• Noise ninja: be visible throughout the park, addressing any noise disturbances before the 10:30 p.m. curfew so everyone gets a good night’s sleep.
• Evening regular: work from 4:00 p.m. to around 10:30-11:30 p.m., with the satisfaction of knowing you’re the go-to for anything guests need after dark.

Skills

Great communication

Independent worker

Calm under pressure

Guest safety mindset

Willingness to learn

Job description

With properties in some of Australia's most iconic locations, NRMA Parks & Resorts connect holidaymakers with over 50 incredible destinations to create unforgettable holiday experiences. As part of the trusted NRMA Group, our passionate team works together to make holiday magic happen- it's not just our job, it's in our nature

Job Description

Love the stars, enjoy a good yarn, and thrive when helping others? Join our team at NRMA South West Rocks Holiday Park and make every night a little brighter for our guests!

What You'll Do

• Be the friendly night owl:Stay overnight on-site and keep a watchful eye on the park while everyone else is dreaming.
• Keep it sparkling:Clean and tidy amenities and camp kitchens, ensuring guests wake up to fresh facilities.
• Supervise the park:Patrol the grounds, keep things peaceful, and make sure everyone’s having a safe and enjoyable stay.
• After-hours hero:Carry the after-hours phone, responding swiftly to guest calls, accommodation concerns, or emergencies.
• Poolside pro:Complete training on pool operations so you can help keep our pool in top shape every day.
• Noise ninja:Be visible throughout the park, addressing any noise disturbances before the 10:30 p.m. curfew so everyone gets a good night’s sleep.
• Evening regular:Work from 4:00 p.m. to around 10:30-11:30 p.m., with the satisfaction of knowing you’re the go-to for anything guests need after dark.

What You'll Bring

• A can-do attitude and a genuine love for helping people.
• Great communication skills and the confidence to handle any situation, big or small.
• Willingness to learn (including pool operations training!).
• Ability to work independently and stay calm under pressure.
• A sense of responsibility for guest safety and comfort.

What's In It For You?

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities.
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership and discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and more.
• Discounts on a range of NRMA personal insurance products including car, home & travel.
• Opportunities to grow, progress, or relocate your career with the NRMA Group across Australia.
• A welcoming, inclusive team that celebrates diversity and the communities we serve

We welcome applicants from all walks of life, including First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, and LGBTQI+ community members.