Night Dispatch & Admin Coordinator (Part-Time)

Total Ventilation and Hygiene Services; City of Monash; On-site; AUD 30,000 - 50,000; Part time

Job summary

Total Ventilation and Hygiene Services in Mulgrave, VIC, invites applications for an Operational Dispatch and Administration Support role. This part-time fixed-term position focuses on emergency dispatch, service call management and administrative duties to support the National Operations Team Australia wide.

Responsibilities include receiving and raising service requests, dispatching staff and subcontractors, creating work orders and purchase orders, updating internal data, and ensuring

Qualifications

• Excellent oral and written communication skills.
• Ability to work unsupervised with impeccable time management.
• Experience with Microsoft Word and Excel.
• Experience with Microsoft Dynamics 365 preferred.

Responsibilities

• Emergency Works Dispatch - Receive, respond and raise service requests via phone, email and internal database.
• Dispatch Operational Staff Members with safety tracking within KPI targets.
• Create work orders and jobs for emergency and corrective works.
• Create subcontractor purchase orders - engaging and dispatching subcontractor support when internal staff are not available.
• Update and validate internal data.
• Assist with the setup of new contracts for state based delivery teams.
• Undertake random quality checks on internal job completion reports.
• Update internal on call rosters.
• Reviewing and following up internal staff and subcontractor compliance requirements - e.g. training requirements.
• Ensure all jobs performed are compliant with Industry and security standards.
• Proactively work in a team to manage multiple priorities at once.

Skills

Dispatch coordination

Customer service

Data entry

Microsoft Word

Microsoft Excel

Microsoft Dynamics 365

Time management

Communication skills

Teamwork

Tools

Microsoft Word

Microsoft Excel

Microsoft Dynamics 365

Job description

Total Ventilation and Hygiene Services in Mulgrave, VIC, invites applications for an Operational Dispatch and Administration Support role. This part-time fixed-term position focuses on emergency dispatch, service call management and administrative duties to support the National Operations Team Australia wide.

Responsibilities include receiving and raising service requests, dispatching staff and subcontractors, creating work orders and purchase orders, updating internal data, and ensuring