National Operations Support Coordinator

Total Ventilation and Hygiene Services; City of Monash; On-site; AUD 70,000 - 95,000; Full time

Job summary

Total Ventilation and Hygiene Services – Mulgrave VIC is seeking a National Operations Support Coordinator to help keep the operational engine of TVH moving. This role spans administration, procurement and executive support across the business, with a focus on national coordination.

You’ll work across operations, people and procurement to mobilise new client sites, set up suppliers, manage apprenticeship processes and prepare ELT meeting packs.

Qualifications

• 3+ years’ experience in administration, office management, executive support or coordination.
• Experience across multiple teams, stakeholders or locations.
• Hands-on with purchase orders, supplier setup and finance or procurement administration.
• Strong attention to detail when handling financial, employee and confidential information.
• Clear, professional communication skills with ability to engage at all levels.
• Strong Microsoft 365 skills, especially Excel and Outlook.
• Experience in trades, construction, facilities or field services is highly regarded.

Responsibilities

• Coordinate supplier and subcontractor onboarding, purchase orders and finance administration.
• Manage client onboarding and compliance requirements, including prequalification portals, licences, insurances and inductions.
• Coordinate national apprenticeship administration, including registrations, variations, completions and incentive claims.
• Support the Executive Leadership Team with meetings, travel, papers, minutes and action tracking.
• Coordinate uniforms, PPE, service awards and national employee initiatives.
• Maintain accurate trackers, registers, deadlines and documentation.
• Identify opportunities to simplify and improve administrative processes.

Skills

Attention to detail

Professional communication

MS 365 skills

Tools

Excel

Outlook

Microsoft 365

Job description

Total Ventilation and Hygiene Services – Mulgrave VIC

Are you the person who somehow knows what needs to happen before anyone asks?

We’re looking for a National Operations Support Coordinator to join our Mulgrave team and help keep the operational engine of TVH moving.

This isn’t your standard administration role.

You’ll work right across the business in a varied national coordination role, connecting the detail across operations, people, procurement and executive support.

What will you actually be doing?

One minute you might be getting everything in place to mobilise a new client site. The next, you could be setting up a supplier, following up an apprenticeship claim, preparing an ELT meeting pack or coordinating a national employee event.

You’ll:

• Coordinate supplier and subcontractor onboarding, purchase orders and finance administration.
• Manage client onboarding and compliance requirements, including prequalification portals, licences, insurances and inductions.
• Coordinate our national apprenticeship administration, including registrations, variations, completions and incentive claims.
• Support the Executive Leadership Team with meetings, travel, papers, minutes and action tracking.
• Coordinate uniforms, PPE, service awards and national employee initiatives.
• Maintain accurate trackers, registers, deadlines and documentation.
• Identify opportunities to simplify and improve administrative processes.

You’ll probably love this role if…

You enjoy variety, take ownership and are comfortable having multiple things moving at once.

You communicate confidently with different people across a business, know when to ask questions or escalation, and take pride in getting the detail right.

Most importantly, you’re someone who makes things happen.

What you’ll bring

• 3+ years’ experience in administration, office management, executive support or a similar coordination role.
• Experience working across multiple teams, stakeholders or locations.
• Hands‑on experience with purchase orders, supplier setup and finance or procurement administration.
• Strong attention to detail when handling financial, employee and confidential information.
• Clear, professional communication skills and confidence engaging at all levels.
• Strong Microsoft 365 skills, particularly Excel and Outlook, with the ability to quickly learn new systems and portals.
• Experience in trades, construction, facilities or field services would be highly regarded.

Why TVH?

TVH is a 100% Australian‑owned national business with more than 20 years’ industry experience, delivering technical solutions across HVAC‑R, HVAC Hygiene, Fire, Electrical, Hydraulic and associated services.

We’re growing and evolving, and this role offers exposure to multiple parts of the business while working with teams and senior leaders across Australia.

There will be busy days. There will probably be the occasional “Can you help me with something quickly?”

If that sounds more energising than terrifying, we’d love to hear from you.