Night Auditor & Front Desk Specialist | Flexible Shifts

Federal Group; Launceston; Presencial; AUD 60.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free onsite car parking

Free daily staff meal

Free uniforms laundered onsite

Staff discounts

Descripción de la vacante

Country Club Tasmania in Launceston is seeking a Night Auditor to oversee overnight operations and audit processes, while supporting the daily operations team with front desk duties and guest services. The role involves check-in/check-out, reservations management and maintaining financial records.

The ideal candidate is autonomous, with strong communication and problem-solving skills, and flexible to a 7-day roster including weekends and evenings.

Formación

• Excellent communication, interpersonal and time management skills.
• Friendly attitude and passion for creating great guest experiences.
• Proven problem-solving skills and the ability to work autonomously, particularly during overnight shifts.
• Experience with hotel reservations software RMS preferred but not essential.
• Previous front office or customer service experience is preferred.
• Ability to multitask and work well under pressure.
• Flexible approach to working hours over a 7-day roster, including weekends, public holidays and evening shifts.

Responsabilidades

• Oversee overnight operations and audit processes.
• Complete routine records and reports relating to trading and revenue.
• Roll the end-of-day process and handle cash/daily balance.
• General reception duties including check-in/check-out, reservations, guest services and phone inquiries.
• Monitor the accuracy of financial transactions and records, ensuring compliance and resolving discrepancies.
• Monitor daily upgrades and VIP services requirements.

Conocimientos

Communication

Interpersonal skills

Time management

Customer service

Problem solving

Front office experience

RMS software

Multitask

Flexible hours

Herramientas

RMS

Descripción del empleo

Country Club Tasmania in Launceston is seeking a Night Auditor to oversee overnight operations and audit processes, while supporting the daily operations team with front desk duties and guest services. The role involves check-in/check-out, reservations management and maintaining financial records.

The ideal candidate is autonomous, with strong communication and problem-solving skills, and flexible to a 7-day roster including weekends and evenings.