Overnight Auditor – Heartfelt Guest Care & Precision Reporting

Accor; Hobart; On-site; AUD 39,000 - 47,000; Part time

Benefits offered by this job

ALL Heartist Membership

Family & Friends Discounts

ALL Loyalty Program

Career Development

Fun & Supportive Team

Job summary

ibis Styles Hobart is seeking a part-time Night Auditor to join our front office overnight team. You’ll be the face of the hotel from 11:00 pm to 7:00 am, delivering warm service, handling reservations, and ensuring smooth nightly operations.

You'll complete the nightly audit, prepare end-of-day reports, and hand over to the morning team. We value initiative, attention to detail, and the ability to work independently while upholding safety and guest satisfaction.

Qualifications

• Night owl with ability to manage overnight operations
• Exceptional customer service and communication skills
• Strong time management and organisational skills, able to work independently
• Hands-on team player with a positive can-do attitude
• Confidence to build rapport quickly with guests
• Proactive, takes ownership, solves problems, adapts to changing priorities
• Understanding of financial and accounting processes, reconciling transactions and preparing reports
• Excellent attention to detail and ability to manage multiple tasks accurately
• Experience with Opera Cloud or similar PMS is highly regarded
• Availability to work overnight shifts (11:00 pm – 7:00 am), including weekdays, weekends and public holidays

Responsibilities

• Greet late-arriving guests and bid farewell to early departures
• Oversee overnight hotel operations with emphasis on guest service and safety
• Perform nightly audit, reconciliations, and end-of-day reporting
• Distribute overnight reports to departments for operational readiness
• Manage reservations and guest accounts; keep records up to date
• Provide seamless check-in/out and respond to guest inquiries
• Monitor security of guests, staff and assets overnight
• Respond to guest requests with a seamless, personalised service

Skills

Night operations

Customer service

Time management

Team player

Guest rapport

Initiative

Accounting basics

Attention to detail

Tools

Opera Cloud

Job description

ibis Styles Hobart is seeking a part-time Night Auditor to join our front office overnight team. You’ll be the face of the hotel from 11:00 pm to 7:00 am, delivering warm service, handling reservations, and ensuring smooth nightly operations.

You'll complete the nightly audit, prepare end-of-day reports, and hand over to the morning team. We value initiative, attention to detail, and the ability to work independently while upholding safety and guest satisfaction.