Night Auditor: Overnight Guest Experience & Security Pro

Novotel Hotels; City of Devonport; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

ALL Heartist Membership

Family & Friends Discounts

Accor Live Limitless

Career development access

Team environment

Job summary

Novotel Devonport in Tasmania is seeking a dedicated Night Auditor to join our overnight team on a full-time or part-time basis. You will handle night audit procedures, guest check-ins/outs, and ensure a secure, smooth handover to the morning team.

You will work a night shift 11:00 pm to 7:00 am, with flexibility for weekdays, weekends and public holidays. A strong focus on guest satisfaction, safety and accuracy is required to succeed in this role.

Qualifications

• Be a night owl who enjoys working with a team.
• Exceptional customer service and communication skills.
• Excellent time management and ability to work autonomously.
• Hands-on team player with a can-do attitude.
• Willingness to take ownership and carry out tasks as required.
• Knowledge of finance and accounting practices is a plus.
• RSA certificate is required or in progress.

Responsibilities

• Welcome late-arrival guests and assist with early departures.
• Ensure smooth overnight operation and guest safety.
• Take initiative for positive guest interactions.
• Reconcile hotel trading and prepare reports and audits.
• Distribute relevant reports to departments.
• Manage and confirm in-house guest reservations and accounts.
• Provide efficient check-in and check-out service.

Skills

Team player

Customer service

Time management

Autonomy

RSA Certificate

Finance basics

Drivers Licence

Night shifty flexibility

Tools

Opera Cloud

Drivers Licence

Job description

Novotel Devonport in Tasmania is seeking a dedicated Night Auditor to join our overnight team on a full-time or part-time basis. You will handle night audit procedures, guest check-ins/outs, and ensure a secure, smooth handover to the morning team.

You will work a night shift 11:00 pm to 7:00 am, with flexibility for weekdays, weekends and public holidays. A strong focus on guest satisfaction, safety and accuracy is required to succeed in this role.