Night Auditor

Accor; Melbourne; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Accor discounts

Europcar benefits

Parking discount

Employee assistance

Diverse environment

Career development

Recognition programs

Job summary

Pullman & Mercure Melbourne Albert Park is seeking a dedicated Night Auditor to join our overnight Front Office team, 11pm–7am. You will manage nightly financial reports, welcome late arrivals and ensure a seamless guest experience in a dynamic hotel environment.

Join a connected Accor property with comprehensive benefits, training and career development, a supportive team, and opportunities to advance within Australia’s largest hotel network.

Qualifications

• Provide positive guest experience during overnight shift.
• Accurate handling of cash and card transactions.
• Maintain smooth nightly front desk operations.

Responsibilities

• Roll financial systems and nightly reports.
• Welcome late-night arrivals and assist guests.
• Collaborate with Night Manager for overnight processes.

Skills

Guest service

Attention to detail

Cash handling

Communication

Independent work

Problem solving

Empathy

Tools

POS systems

Job description

Nestled right opposite the scenic Albert Park Lake with stunning views of Melbourne’s skyline,Pullman & Mercure Melbourne Albert Parkoffers an unparalleled environment for both leisure and business travellers. Our dual-branded hotel features 378 stylish rooms, a vibrant restaurant and bar, plus top-tier wellness amenities including a pool and a gym. We also host one of the largest conference centres in Melbourne, with 32 versatile event spaces that create the perfect setting for meetings, celebrations, and everything in between. Ready to be part of something exceptional? Come make an impact with us!

Pullman & Mercure Melbourne Albert Park is part of the Accor group.Accoris Australia’s largest hotel network with 50+ brands, 5100+ hotels operating in 110 countries. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Together, We Champion Progress...
Progress is at the heart of what you do!By joining Accor & Pullman Melbourne Albert Park, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. #WorkYourWay
Do what you love, care for the world, dare to challenge the status quo! #BeLimitless

Job Description

Pullman & Mercure Melbourne Albert Park are seeking a dedicated, reliable and service-oriented customer service extraordinaire to join our hotel overnight Front Office team in a Night Auditing role.

Joining us as an experiencedNight Auditor,you will be responsible for rolling our financial system from the day. In addition, you will provide a positive guest experience and welcome our late-night arrivals. Working 11pm - 7am shifts alongside our Night Manager, you will process nightly reports, contributing to a smooth overnight shift with an opportunity to build upon your skillset.

Qualifications

About You!

• A passion for providing a positive guest experience with a desire to create memorable experiences.


• Strong attention to detail, ensuring procedures are followed.


• Confidence in making credit card and cash transactions.


• Excellent communication and interpersonal skills.


• The ability to work independently in a fast-paced environment.


• Solution minded with a strong ability to problem solve.


• Empathetic in nature with a desire and ability to assist all kinds of clientele.

Additional Information

Benefits and Perks

• Enjoyexclusive Accor discounts and global benefits, including but not limited to accommodation and food & beverage discounts for you, your family andfriends.


• Access toAccor Partner Benefits such as Europcar.


• Discounted onsite car parkavailable.


• Access to confidential Employee Assistance Program.


• Inclusive and diverse environment.


• A friendly and supportive work environment.


• Excellent opportunity to further grow and develop your career with an industry leader


• Reward and recognition programs, including Annual Service Recognition andAccor Tenure Milestone recognition


• Mentoring and career development along-side experienced and dedicated professionals.

We are unable to provide sponsorship for this role, so Australian working rights are required.