Night Auditor — Night-Shift Finance & Guest Service

CP - Melbourne Carlton (MELCN); Melbourne; Presencial; AUD 48.000 - 60.000; Tempo integral

Benefícios oferecidos por esta vaga

Competitive salary

Uniform provided

Room discounts

Industry-leading training

Resumo da vaga

IHG Hotels & Resorts' Crowne Plaza Melbourne Carlton is seeking a Night Auditor to oversee hotel operations during the night shift, ensure accurate financial transactions, and maintain regulatory compliance while delivering exceptional guest service.

Associate or bachelor's degree in hospitality preferred; 2+ years in hotel operations or accounting, strong attention to detail, and proficiency with PMS and financial reporting software are required.

Qualificações

• Associate or bachelor's degree in hospitality or related field preferred.
• 2+ years of experience in hotel operations or accounting preferred.
• Strong attention to detail and accuracy in financial record-keeping.
• Excellent customer service skills and ability to handle guest inquiries tactfully.
• Proficient with hotel PMS and financial reporting software.
• Strong communication and ability to work night shifts and flexible schedules.

Responsabilidades

• Perform end-of-day accounting and financial reporting procedures.
• Balance cash, check, and credit card transactions and compile daily financial reports.
• Assist with the check-in and check-out process for guests during the night shift.
• Provide exceptional customer service to guests during the night shift.
• Monitor and maintain hotel security during the night shift and follow safety protocols.
• Collaborate with hotel staff to ensure smooth night-time operations.

Conhecimentos

Night audit

Hospitality

Financial reporting

Customer service

Attention to detail

PMS software

Formação

Associate or Bachelor's degree in hospitality or related field

Ferramentas

Hotel property management systems

Financial reporting software

Descrição da vaga

IHG Hotels & Resorts' Crowne Plaza Melbourne Carlton is seeking a Night Auditor to oversee hotel operations during the night shift, ensure accurate financial transactions, and maintain regulatory compliance while delivering exceptional guest service.

Associate or bachelor's degree in hospitality preferred; 2+ years in hotel operations or accounting, strong attention to detail, and proficiency with PMS and financial reporting software are required.