Night Auditor - Guest-Focused Night Shift at Luxury Resort

Fairmont Hotels & Resorts; Blue Mountains City; Presencial; AUD 30.000 - 41.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Parking

Dry cleaning of attire

Resort facilities access

Discounted accommodation worldwide

Partner benefits

Descripción de la vacante

Fairmont Resort & Spa in the Blue Mountains invites applications for a guest-focused Night Auditor. This role supports night operations, handling registrations, balances, and guest inquiries with a friendly, professional approach.

Experience as a receptionist in hospitality is essential; ability to work nights is required. RSA and First Aid certifications are encouraged. Competitive pay with parking, dry cleaning, and resort-wide facilities access available.

Formación

• Experience as a receptionist in hospitality is essential.
• Proven ability to connect with guests and understand needs.
• Strong communication and meticulous attention to detail.
• High standard of personal presentation and grooming.
• Willingness to obtain RSA and First Aid Certification.

Responsabilidades

• Assist the Night Manager in balancing daily work for all outlets on shift.
• Deliver outstanding customer service to guests at all times.
• Register guests and manage departures efficiently.
• Maintain accurate guest accounts and provide helpful information.
• Uphold strict security procedures for guest confidentiality and safety.

Conocimientos

Customer service

Communication

Attention to detail

Professional presentation

Herramientas

RSA Certification

First Aid Certification

Descripción del empleo

Fairmont Resort & Spa in the Blue Mountains invites applications for a guest-focused Night Auditor. This role supports night operations, handling registrations, balances, and guest inquiries with a friendly, professional approach.

Experience as a receptionist in hospitality is essential; ability to work nights is required. RSA and First Aid certifications are encouraged. Competitive pay with parking, dry cleaning, and resort-wide facilities access available.