Night Auditor

DoubleTree by Hilton Hobart; Hobart; On-site; AUD 40,000 - 60,000; Part time

Job summary

DoubleTree by Hilton Hobart is seeking a part-time Night Auditor to manage overnight front desk operations at our Hobart, TAS hotel. You will balance daily transactions, handle guest inquiries, and ensure a safe, welcoming environment.

Responsibilities include processing check-ins/outs, preparing end-of-day reports, and coordinating with other departments while maintaining high service standards throughout the night shift.

Qualifications

• Strong customer service and communication skills.
• Experience with receptionist duties and front desk operations.
• Proficiency in reservations management and cash handling.
• Attention to detail for night audit duties and reporting.

Responsibilities

• Oversee front desk overnight checks-in and check-outs.
• Respond to guest inquiries and resolve issues promptly.
• Balance and reconcile daily financial transactions.
• Prepare end-of-day reports and coordinate with other departments.
• Monitor lobby areas and follow security procedures.

Skills

Customer service

Front desk operations

Cash handling

Night audit duties

Attention to detail

Tools

Hotel booking systems

Job description

Company Description DoubleTree by Hilton Hobart is a contemporary hotel located in the heart of Hobart, TAS, offering comfortable accommodation and welcoming service to business and leisure travelers. Guests can expect a warm, friendly environment with amenities designed for convenience and relaxation. Team members benefit from working in a professional hospitality setting with opportunities to learn, grow, and contribute to an internationally recognized brand.

Role Description The Night Auditor is a part-time, on-site role based at DoubleTree by Hilton Hobart in Hobart, TAS. This role is responsible for managing the front desk overnight, including check-ins and check-outs, handling guest inquiries, and ensuring a safe and welcoming environment. The Night Auditor will balance and reconcile daily financial transactions, process payments, and prepare end-of-day reports in line with hotel policies. Key tasks include managing reservations, responding to guest requests, resolving issues promptly, and coordinating with other departments when necessary. The role also involves monitoring lobby and public areas, following security procedures, and maintaining high standards of customer service and professionalism throughout the night shift.

Qualifications

• Strong customer service and communication skills, with the ability to interact professionally and clearly with guests and colleagues.
• Experience with receptionist duties and front desk operations, including check-in/check-out procedures and guest inquiries.
• Proficiency in reservations management, using hotel booking systems or similar software to create, modify, and verify bookings.
• Accurate cash handling skills, including processing payments, balancing cash drawers, and reconciling financial transactions.
• Attention to detail and basic numeracy for night audit duties, reporting, and record-keeping.
• Ability to work independently overnight, manage multiple tasks, and follow established hotel policies and procedures.
• Previous experience in hospitality or hotel front office is highly regarded; experience with Hilton or branded hotel systems is an advantage.
• Availability to work night and weekend shifts as required, and eligibility to work in Australia.