Night Auditor & Guest Experience Lead

NOVOTEL; City of Devonport; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

ALL Heartist Membership discounts

Family & Friends Discounts

ALL Loyalty Program

Career development access

Fun and supportive team

Job summary

Novotel Devonport is seeking a Night Auditor to join on a full-time or part-time basis, delivering a warm welcome and accurate night audits. You will manage overnight operations, ensure guest safety, and handover to the morning team while maintaining a high standard of service.

This role requires night hours (11:00 pm–7:00 am), strong teamwork, attention to detail, and a solid grasp of finance practices. An RSA certificate and valid Tasmanian driver’s license are preferred.

Qualifications

• Must be a night owl who enjoys working with a team.
• Excellent time management skills and the ability to work autonomously.
• A hands-on team player with a can-do attitude.
• Initiates contact and establishes rapport easily.
• Willingness to take ownership and have the initiative to carry out different tasks as required.
• A good understanding of finance and accounting practices.
• The ability to coordinate multiple tasks whilst maintaining attention to detail.

Responsibilities

• Welcoming late arrival guests and assisting early departures.
• Ensure the smooth and efficient running of the hotel’s overnight operation, maintaining guest satisfaction and safety.
• Taking initiative to ensure positive and productive interactions with guests.
• Undertake the daily reconciliation of the hotel’s trading, including checking and preparing reports, completing audits, and collating the necessary paperwork for departures.

Skills

Night owl

Team player

Time management

Autonomous

Initiative

Attention to detail

RSA Certificate

Finance knowledge

Opera Cloud

Tools

Opera Cloud

Job description

Novotel Devonport is seeking a Night Auditor to join on a full-time or part-time basis, delivering a warm welcome and accurate night audits. You will manage overnight operations, ensure guest safety, and handover to the morning team while maintaining a high standard of service.

This role requires night hours (11:00 pm–7:00 am), strong teamwork, attention to detail, and a solid grasp of finance practices. An RSA certificate and valid Tasmanian driver’s license are preferred.