Network Operations Engineer — 24/7 NOC, Flexible

Aussie Broadband Limited; City of Melbourne; On-site; AUD 110,000 - 160,000; Full time

Benefits offered by this job

26 weeks paid parental leave

Discounted internet

20% off Mobile services

Flexible working arrangements

Employee Assistance Program

Job summary

Aussie Broadband is seeking a Network Operations Engineer to join our Network Operations Centre on a 24/7 rotating roster. You will monitor network health, respond to incidents, support changes and maintenance, and work with cross‑functional teams to deliver a resilient, high‑quality digital experience.

The role requires strong networking knowledge, experience with monitoring tools, Linux, virtualization, Docker or Kubernetes, and relevant certifications.

Qualifications

• Sound technical networking experience, ideally in an ISP or large enterprise environment.
• Strong understanding of networking protocols and technologies such as IPv4, IPv6, CG‑NAT, MPLS, IPSEC, Segment Routing, BGP, OSPF, IS‑IS, VLANs, EVPN, VXLAN, VRF, DNS, DHCP, PPPoE and RADIUS.
• Good active and passive network troubleshooting skills.
• Understanding of network design, service dependencies, ISP service platforms and operational support functions.
• Experience with monitoring, alerting and observability concepts including logs, metrics, dashboards and event correlation.
• Ability to perform basic fault triage across Linux and application‑based systems using established procedures and runbooks.
• Familiarity with virtualisation and containerisation technologies.
• Clear communication skills and the ability to share technical detail with the right stakeholders.
• A willingness to learn, adapt and contribute in a multi‑domain, 24x7x365 rotating roster environment.
• Relevant certifications such as Cisco CCNA, Juniper JNCIA, Fortinet NSE, ITIL4 or network security certifications.
• Experience with Cisco ASR9k, Cisco NCS, Juniper routers, Cisco Nexus switches, EVPN, Fortinet firewalls, Fortinet CG‑NAT or Corero DDoS Protection.
• Experience with tools such as LogicMonitor, Grafana, Jira or ServiceNow.
• Knowledge of routing protocols, MPLS technologies, peering, transit, content management and the NBN network.
• Experience with Linux operating systems, VMware, KVM, Docker or Kubernetes.

Responsibilities

• Monitoring network and systems events to proactively identify issues.
• Managing incidents through troubleshooting, escalation, stakeholder communication and post‑incident reviews.
• Supporting planned changes, maintenance and upgrades while managing risk to the network and customers.
• Identifying and treating problems proactively and reactively.
• Actioning service requests within agreed operational targets.
• Spotting risks and threats to network security and resiliency, then working cross‑functionally to resolve them.
• Creating and updating technical knowledge documents, including playbooks, work instructions and knowledge articles.
• Working with stakeholders across Engineering, Platforms, Provisioning, Products, Customer Support and other teams on incidents, changes, projects and new product rollouts.

Skills

Networking basics

Cisco CCNA

Linux CMD

Docker

Kubernetes

VMware

Monitoring tools

Tools

LogicMonitor

Grafana

Jira

ServiceNow

VMware

Kubernetes

Job description

Aussie Broadband is seeking a Network Operations Engineer to join our Network Operations Centre on a 24/7 rotating roster. You will monitor network health, respond to incidents, support changes and maintenance, and work with cross‑functional teams to deliver a resilient, high‑quality digital experience.

The role requires strong networking knowledge, experience with monitoring tools, Linux, virtualization, Docker or Kubernetes, and relevant certifications.