NDIS Support Manager / Clients Service Manager

The Right Place Disability Services; Wagga Wagga; Presencial; AUD 80 000 - 120 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Supportive team culture

Career growth opportunities

Ongoing training

Resumo da oferta

The Right Place Disability Services in Wagga Wagga is seeking an experienced NDIS Support Manager / Service Manager to lead daily operations and ensure high-quality, person-centred care. This leadership role focuses on strong team performance, compliance with NDIS standards, and delivering responsive services to participants and families.

You will supervise staff, coordinate services with participant plans, maintain audit readiness, and drive continuous service improvement in a growing

Qualificações

• Experience in the NDIS or disability services sector.
• Strong knowledge of NDIS guidelines, compliance, and pricing.
• Proven leadership and staff management experience.
• Current Driver’s License, NDIS Worker Screening Check, and WWCC.

Responsabilidades

• Manage daily operations and service delivery
• Lead, supervise, and support a team of support workers
• Ensure high-quality, person-centred care for participants
• Coordinate services in line with participant plans and funding
• Build strong relationships with participants, families, and stakeholders
• Ensure compliance with NDIS Practice Standards and Quality & Safeguards Commission
• Oversee incident management, reporting, and risk processes
• Drive continuous improvement and service quality
• Work collaboratively with Support Coordinators and allied health professionals

Conhecimentos

Leadership

Team management

Communication

Organisational skills

Formação académica

Relevant qualification in Community Services or Disability

Descrição da oferta de emprego

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Current opportunity

NDIS Support Manager / Clients Service Manager

We are looking for an experienced and motivated NDIS Support Manager / Service Manager to lead our day-to-day operations in Wagga Wagga. This is a key leadership role responsible for ensuring excellent service delivery, strong team performance, and full compliance with NDIS standards.

Full-timeWagga Wagga NSW$80,000 – $120,000 + SuperCloses 30 May 2026

About Us

The Right Place Disability Services is a growing NDIS Registered Provider dedicated to delivering high-quality, person-centred supports. We empower participants to live independently, achieve their goals, and experience genuine care and respect.

About The Role

We are looking for an experienced and motivated NDIS Support Manager / Service Manager to lead our day-to-day operations in Wagga Wagga. This is a key leadership role responsible for ensuring excellent service delivery, strong team performance, and full compliance with NDIS standards.

Key Responsibilities

• Manage daily operations and service delivery
• Lead, supervise, and support a team of support workers
• Ensure high-quality, person-centred care for participants
• Coordinate services in line with participant plans and funding
• Build strong relationships with participants, families, and stakeholders
• Ensure compliance with NDIS Practice Standards and Quality & Safeguards Commission
• Oversee incident management, reporting, and risk processes
• Drive continuous improvement and service quality
• Work collaboratively with Support Coordinators and allied health professionals

About You

• Experience in the NDIS or disability services sector
• Strong knowledge of NDIS guidelines, compliance, and pricing
• Proven leadership and staff management experience
• Excellent communication and relationship-building skills
• Strong organisational and problem-solving abilities
• Relevant qualification in Community Services, Disability, or similar (preferred)
• Current Driver’s License, NDIS Worker Screening Check, and WWCC

What We Offer

• Competitive salary: $80,000 – $120,000 + super
• Supportive and inclusive team culture
• Career growth opportunities within a growing organisation
• Ongoing training and professional development

Key Performance Indicators (KPIs)

• High participant satisfaction and positive feedback
• Full compliance with NDIS standards and audit readiness
• Strong staff retention and engagement
• Timely and consistent service delivery
• Effective incident reporting and resolution
• Contribution to business growth and participant intake
• Ongoing service improvement initiatives