NDIS Support Coordinator - Mental Health Experience

RGIT Australia; Adelaide; On-site; AUD 60,000 - 76,000; Full time

Benefits offered by this job

Great pay rates

Job summary

Total Support Services is seeking an NDIS Support Coordinator in Adelaide to empower clients with disabilities to access services and manage their plans. The role focuses on assisting participants with mental health needs to navigate the NDIS system and coordinate supports with providers.

You will work from our Adelaide office, engaging with participants, families and service providers to deliver person-centred outcomes in a collaborative, supportive team environment.

Qualifications

• Tertiary qualifications in Disability or equivalent training, with at least two years' related experience.
• Demonstrated experience working with clients with mental health needs is essential.
• Previous experience in NDIS Support Coordination and a sound understanding of NDIS plans and participant funding.

Responsibilities

• Empower clients by helping them connect with communities and service providers to achieve their goals.
• Assist clients to understand the NDIS scheme, navigate their plan, and maximise funded supports.
• Collaborate with participants, families, service providers and professionals to deliver coordinated supports.

Skills

Communication

Relationship-building

Stakeholder engagement

Collaboration

Teamwork

Education

Disability studies qualification

Equivalent training

Job description

Eastwood, South Australia 5063, Australia

Full-time Permanent Associate

Posted 22 Sep 2026

Description

Do you have a passion to make a difference and help people to achieve their goals?

Total Support Services is looking for enthusiastic and experienced NDIS Support Coordinator with demonstrated experience in mental health to join our Adelaide team!

Who we are:

As a family-owned business, we like to extend this feeling of belonging to our staff and clients. This means we work together, to succeed together!

Excitingly, recent years have seen Total Support Services grow to become a prominent provider of a broad range NDIS-funded services, and we would love for you to be part of the story! The organisation has been supporting people with disability from its offices in South Australia, Tasmania, and Queensland for over sixteen years, and proudly continue to support many of its inaugural clients.

We like to think outside the box, we take pride in exceeding expectations, and most importantly, we go above and beyond to support excellent outcomes people with disability.

Due to the recent growth that we have experienced, we are again expanding our team. We are looking for another team member to join us in our Adelaide Office!

As a NDIS Support Coordinator, you will assist our clients with disabilities to take more control of their lives and better manage challenges of day-to-day living. This position requires demonstrated experience working with clients with mental health needs.

The role NDIS Support Coordinator is to empower clients by supporting them to connect with their chosen communities and service providers to achieve their goals live a full and contributing life. Support Coordinators play a crucial role in supporting NDIS participants to understand the NDIS scheme, navigate and utilize their plan, and ensure that their clients are getting the best possible support from their chosen providers.

We will provide you with a metropolitan-based office, computer, phone and access to pool cars, a gratifying career, great pay rates and a friendly and collaborative team environment.

Our team members are constantly supported to develop new skills, to excel in their roles, and to grow with us!

Selection Criteria

• Tertiary qualifications Disability OR equivalent training and/or a minimum two years' of experience in related work
• Demonstrated experience working with clients with mental health needs - essential
• Previous experience in NDIS Support Coordination and a sound understanding of NDIS plans and participant funding
• Strong communication, relationship-building and stakeholder engagement skills
• Ability to work collaboratively with participants, families, service providers and other relevant professionals

Demonstrated skills in supporting children and adults

• Current NDIS Worker Screening Check and Working with Children Clearance