NDIS Support Coordinator — Grow & Impact in Toowoomba

Community Solutions Apprenticeship and Traineeship Vacancies; Toowoomba Regional; On-site; AUD 83,000 - 102,000; Full time

Benefits offered by this job

Salary packaging up to $15,900 tax‑and

Meal and entertainment expenses

Private health insurance discounts

Fitness Passport discounts

Induction and learning opportunities

6 weeks parental leave

Employee Assistance Program

Rewards and Recognition program

Job summary

Community Solutions Apprenticeship and Traineeship Vacancies – Toowoomba QLD is seeking an NDIS Support Coordinator. The role focuses on helping participants achieve independence by coordinating supports and optimizing NDIs plans and budgets.

Key duties include building relationships, visiting participants, negotiating with providers, meeting billable targets, and ensuring service agreements are in place while supporting capacity building and barrier removal.

Qualifications

• Experience with the NDIS and understanding of NDIS Plans/Budgets.
• Experience with billing targets and case noting.
• High level administration experience, compliance capabilities and IT skills - particularly with Excel.
• People person with disability sector experience and ability to motivate and build rapport with participants, families and service providers.
• Business mindset and customer service focus.
• Excellent time management and prioritisation with high-level organisation skills.

Responsibilities

• Build strong relationships with participants, families and external providers.
• Travel to visit participants as required.
• Help participants negotiate with providers and understand NDIS budgets.
• Work with billable hours and targets.
• Ensure service agreements are completed.
• Take a holistic approach to capacity building and addressing barriers.

Skills

NDIS knowledge

Billing targets

Administration

Excel

People skills

Disability sector experience

Business mindset

Time management

Tools

Excel

Job description

Community Solutions Apprenticeship and Traineeship Vacancies – Toowoomba QLD is seeking an NDIS Support Coordinator. The role focuses on helping participants achieve independence by coordinating supports and optimizing NDIs plans and budgets.

Key duties include building relationships, visiting participants, negotiating with providers, meeting billable targets, and ensuring service agreements are in place while supporting capacity building and barrier removal.